Donohoo Chevrolet - Service Center

Took my truck in for a problem a problem similar to 1 I had had before. Told them exactly what to look for $345.00 of diagnostics later they told me what the problem was. The same I had told them. So $402. had had before. Told them exactly what to look for $345.00 of diagnostics later they told me what the problem was. The same I had told them. So $402. For labor and 2.24 for the wire. Never be back More

I will never do business with them again on anything. I took my car in for a recall on the power assisted steering. They replaced it and my car drives terrible. They said the sensor says it is OK and they took my car in for a recall on the power assisted steering. They replaced it and my car drives terrible. They said the sensor says it is OK and they won't do anything about it. LOUSY SERVICE!!!! Don't ever buy anything from them or try to get something fixed. Danny Smith More

Recall Had a recall that was performed and then 5 days later a problem with brakes started. I called dealership and another appointment was scheduled and the Had a recall that was performed and then 5 days later a problem with brakes started. I called dealership and another appointment was scheduled and the problem was fixed More

2018 Silverado service Everyone was very professional. Top notch department. I have and would further recommend the dealership to anyone. Having to write a book at the end i Everyone was very professional. Top notch department. I have and would further recommend the dealership to anyone. Having to write a book at the end is BS More

Sales great, service needs a lot of improvement I really hate having to give this rating, bcs I love the dealership as far as buying a car goes. however the service dept is lacking. we took our 201 I really hate having to give this rating, bcs I love the dealership as far as buying a car goes. however the service dept is lacking. we took our 2013 cts , that we purchased from them back in 2016 in for a problem regarding a leak. luckily I had a good aftermarket warranty that covered the repairs, which included several seals being replaced , a torque converter, and bell housing , all bcs they had trouble detecting the leak. then the drive shaft was replaced , even tho the car had no vibration when I dropped it off. 7 weeks to the day , after dropping it off, I finally was able to pick it up . and so far so good. but the communication from the dept when we tried to find out the status of the car was horrible . so , I guess , id recommend them if you are looking to buy a car, but I wouldn't recommend the service dept. and I hate this bcs this is the only place that has ever done anything (oil changes, etc) on it since we bought it, but im afraid ive made my last trip to fort payne. , or at least I hope so. More

Friendly helpful great home type people Service is the best I’ve had a new Chevy every other year and visited other dealers but this donohoo is by far the best. You enter their service shop Service is the best I’ve had a new Chevy every other year and visited other dealers but this donohoo is by far the best. You enter their service shop and Matt will always greet you. When he works on your vehicle he carefully tells you what is wrong. He tells you what needs to be done and explains it in good way. He never belittles you but yet he never goes over your head. More

Great Service Dept. The Service Dept was ready for my vehicle at the time of my appointment., and made all necessary service in a timely matter. No long wait time. The Service Dept was ready for my vehicle at the time of my appointment., and made all necessary service in a timely matter. No long wait time. More

Great Service Experience I needed a loaner vehicle (pickup truck) while mine was in for warranty work. The service team at Donohoo was incredibly accommodating. Also, I rece I needed a loaner vehicle (pickup truck) while mine was in for warranty work. The service team at Donohoo was incredibly accommodating. Also, I received a thorough explanation of the work they did. I had a couple of questions and got excellent answers. More

Service My repairs were finished in a timely matter. Every thing was to my Satisfaction. The Service Dept. was nice and friendly. The area was clean and ne My repairs were finished in a timely matter. Every thing was to my Satisfaction. The Service Dept. was nice and friendly. The area was clean and neat. I have purchased 3 vehicles from this dealership and would recommend to anyone needing a new vehicle. They not only wanting to sell you a vehicle, but want to help service or repair any problems you may have. Great Team - Sales and Service. More