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Doral Volkswagen
Doral, FL
4,568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,568 Reviews of Doral Volkswagen
May 04, 2025
The purchase price is not what they are selling the car for. After negotiating the price I was told that a $2000 lowjack system was mandatory threw the dealership. After negotiating that we agreed on a pr for. After negotiating the price I was told that a $2000 lowjack system was mandatory threw the dealership. After negotiating that we agreed on a price. It went to finance where I was told I needed a mandatory $4500 warranty and $1300 in gap insurance and had to finace threw them at a higher rate. My sales person said there was nothing he could do as it was a different department. Bottom line. Don't waste your time at Doral VW. More
by Nick
Employees Worked With
Ismael gonzalez
May 02, 2025
I went into the Volkswagen parts department to pick up some items for my son's GTI, and I was fortunate to be assisted by a gentleman named Spike. Even though I didn't have the VIN number initially, he we some items for my son's GTI, and I was fortunate to be assisted by a gentleman named Spike. Even though I didn't have the VIN number initially, he went out of his way to help, doing everything he could to look up the correct parts. When I finally received the VIN from my son, Spike didn’t just process the order—he took the time to explain what I was buying and pointed out that I’d need an additional O-ring to avoid having to do the job twice. That kind of foresight and care is rare. What truly impressed me was when he provided an exploded view diagram of the exact area I was servicing. It was thoughtful, professional, and showed a level of customer service that you just don’t expect to find—especially in a busy city like Miami. Honestly, I was so pleasantly surprised by the experience that I nearly walked out without paying, just from being in awe of how well I was treated! People like Spike deserve recognition. He wasn’t just doing his job—he was looking out for me as a customer. That kind of service builds trust and loyalty. Thank you, Spike! More
by tonyB
Employees Worked With
Spike (Parts Department)
April 28, 2025
We want to express our sincere gratitude to Luis Gutiérrez for the excellent service he provided during the process of acquiring our new car. From the very beginning, Luis was attentive, professiona Gutiérrez for the excellent service he provided during the process of acquiring our new car. From the very beginning, Luis was attentive, professional, and fully committed to helping us every step of the way. His knowledge, patience, and willingness to answer all our questions made the experience much easier and more pleasant. Thanks to his impeccable management, we are now enjoying our new vehicle with complete satisfaction. More
by Anabel colarte
Employees Worked With
Luis Gutierrez
April 21, 2025
"Mejores servicios de auto con Alejandro Bartoli. Su profesionalismo y atención al cliente son excepcionales. Los precios son competitivos y la calidad del servicio es insuperable. Recomiendo ampliam Su profesionalismo y atención al cliente son excepcionales. Los precios son competitivos y la calidad del servicio es insuperable. Recomiendo ampliamente a Alejandro para cualquier necesidad de servicio de auto. ¡Excelente.! More
by Mejiask
Employees Worked With
Gail Gensler, Juan Velez, Alejandro Bartoli
