Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Dorsch Ford Lincoln Kia

Green Bay, WI

Overview
Employees
Reviews
Vehicles
4.7
1,955 Reviews
Dorsch Ford Lincoln Kia is proud to serve our customers around the Green Bay area and worldwide as your certified dealer for over 48 years. At Dorsch Ford Lincoln Kia we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including our quick lube center. Dorsch Ford Lincoln Kia, your certified dealer, serving the Green Bay area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Dorsch Ford Lincoln Kia!
Contact Dealership
View Awards

2641 Eaton Rd

Green Bay, WI

54311

Directions

By Type

Showing 1,955 reviews

August 10, 2025

Bought used car! Brakes bad service said pads put on wrong! Car also out of alignment! Rear shock replace.Terribble service!🤮 More

by michaelis.paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Grundstrom
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Dorsch Ford Lincoln Kia responded

Michaelis, I'm sorry to hear about the issues with your used car purchase. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can address these concerns directly and find a resolution together. Thank you, Chuck Doute Jr. - General Sales Manager - 920-593-6578

Aug 12, 2025 -

michaelis.paul responded

Hi! Tks for response! Bought the car got home brakes squeaked! Took back! Service said brakes were put on backwards?? Took home still squeaked! Got better pads put on and rotors polished ! Car was out of alignment had to. get that done! Rear strut is worn out! Callled your service Norm said the 4000 mile warranty doesn’t cover it because that is normal wear and tear! xx! only had put on 200 miles since bought so that wear and tear was there before! I also had to replace two tire sensors!The tires that were put on are worn some and have terrible road noise!! And the salesman told me when bought it was completely checked over! Also the CD player does not work correct!!I am very disappointed and thinking is trying to sell it! Paul C Michaelis I had to pay for all this!!! I was lied too and am going to try and sell it in future!

Aug 12, 2025 -

michaelis.paul responded

I responded! Paul Michaelis

August 04, 2025

I have always been treated square at your establishment. Sales to service, it's been great! More

by mooseranch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Dorsch Ford Lincoln Kia responded

We truly appreciate your loyalty and are glad you’ve had great experiences with both sales and service at Dorsch Ford Lincoln Kia! Safe travels!

August 03, 2025

My vehicle had been in on two different occasions, and I still have the same problem. More

by gregsunila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honestly, I don’t remember
Report | Print
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Norm Kersine - Service Manager - (920) 469-3620

August 01, 2025

My dealership is always friendly and helpful, neat and tidy, and always on time.Thank you More

by Julie Jergenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

Julie, we truly appreciate your kind words and are glad to consistently meet your expectations at Dorsch Ford Lincoln Kia. We look forward to serving you again! Safe travels!

August 01, 2025

I was very pleased with the associate that took care of me during my time at this dealership. I never had good experiences with the associates that helped me out before hand but this associate was very hel More

by sakwarciany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceazer Morales- 5 Star
Report | Print
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that you were well taken care of by our team at Dorsch Ford Lincoln Kia. Thank you for sharing your experience! Safe travels!

August 01, 2025

Truck had a service light, Dorsch diagnosed and fixed. Everyone was cheerful when I arrived and helped in every way I expected. Thanks Service Team! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Todd, thanks for sharing your positive feedback about our service team! We appreciate your business and we'll be sure to share your kind words with our staff. See you next time at Dorsch Ford Lincoln Kia!

July 29, 2025

I bought my Kia Soul there 11 years ago and have always gone there for service. Thomas Stinson has always assisted me and does an outstanding job!! I am walking always treated with respect too. More

by Jelinsk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for your loyalty and for sharing your experience with Thomas! We're proud to have you as a customer and we look forward to serving you and your Kia Soul for many more years. See you next time at Dorsch Ford Lincoln Kia! Safe travels!

July 25, 2025

The staff was professional, the dealership is always clean, and the work performed seems to always be top notch. More

by Jkosc603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your positive feedback about our team and dealership! We strive for excellence in all we do and it means the world to know that we’re succeeding. We hope you’ll visit us again at Dorsch Ford Lincoln Kia!

July 20, 2025

Third car from Dorsch. Ford/kia have good Service from sales staff and even baumgarten was very. Helpfull setting Up app More

by Egregorich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Stache
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Dorsch Ford Lincoln Kia responded

Congratulations on your new car! We appreciate your repeat business and we will pass along your compliments to our team. Thank you for choosing Dorsch Ford Lincoln Kia!

July 17, 2025

Heather gave great customer service. Braeden helped me solve problems with my phone linking to the truck..I really appreciated the help. More

by drv004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Toepeck
Report | Print
Jul 17, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your review! We will pass along your appreciation to Heather, Braeden, and the team! We're here whenever you need us! - Dorsch Ford Lincoln Kia

1
2
...
196