Back

Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
624 Reviews

624 Reviews of Dorsch Ford Kia - Service Center

Sort by
August 04, 2025

I have always been treated square at your establishment. Sales to service, it's been great! More

by mooseranch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Dorsch Ford Lincoln Kia responded

We truly appreciate your loyalty and are glad you’ve had great experiences with both sales and service at Dorsch Ford Lincoln Kia! Safe travels!

August 03, 2025

My vehicle had been in on two different occasions, and I still have the same problem. More

by gregsunila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honestly, I don’t remember
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Norm Kersine - Service Manager - (920) 469-3620

August 01, 2025

My dealership is always friendly and helpful, neat and tidy, and always on time.Thank you More

by Julie Jergenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

Julie, we truly appreciate your kind words and are glad to consistently meet your expectations at Dorsch Ford Lincoln Kia. We look forward to serving you again! Safe travels!

August 01, 2025

I was very pleased with the associate that took care of me during my time at this dealership. I never had good experiences with the associates that helped me out before hand but this associate was very hel More

by sakwarciany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceazer Morales- 5 Star
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that you were well taken care of by our team at Dorsch Ford Lincoln Kia. Thank you for sharing your experience! Safe travels!

August 01, 2025

Truck had a service light, Dorsch diagnosed and fixed. Everyone was cheerful when I arrived and helped in every way I expected. Thanks Service Team! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Todd, thanks for sharing your positive feedback about our service team! We appreciate your business and we'll be sure to share your kind words with our staff. See you next time at Dorsch Ford Lincoln Kia!

July 29, 2025

I bought my Kia Soul there 11 years ago and have always gone there for service. Thomas Stinson has always assisted me and does an outstanding job!! I am walking always treated with respect too. More

by Jelinsk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for your loyalty and for sharing your experience with Thomas! We're proud to have you as a customer and we look forward to serving you and your Kia Soul for many more years. See you next time at Dorsch Ford Lincoln Kia! Safe travels!

July 25, 2025

The staff was professional, the dealership is always clean, and the work performed seems to always be top notch. More

by Jkosc603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Dorsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your positive feedback about our team and dealership! We strive for excellence in all we do and it means the world to know that we’re succeeding. We hope you’ll visit us again at Dorsch Ford Lincoln Kia!

July 17, 2025

Heather gave great customer service. Braeden helped me solve problems with my phone linking to the truck..I really appreciated the help. More

by drv004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Toepeck
Jul 17, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your review! We will pass along your appreciation to Heather, Braeden, and the team! We're here whenever you need us! - Dorsch Ford Lincoln Kia

July 12, 2025

I went in to get my car checked out. Wasn't told I would have to wait four hours. There was no communication at all. Shouldn't have taken that long. Should of been told what I was to exp More

by kassie12386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Jul 14, 2025 -

Dorsch Ford Lincoln Kia responded

I'm sorry to hear about your experience with the wait time and lack of communication. We strive for transparency and efficiency, so it's disappointing that we fell short in this instance. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Norm Kersine - Service Manager - (920) 469-3620

July 02, 2025

Service done professional and in a timely matter I can always count on Dorsch Ford More

by Juamqu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Juamqu! Thank you for leaving us this five-star review and for your kind words about our service team at Dorsch Ford Lincoln Kia! We'll see you next time!

1
...