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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
606 Reviews

606 Reviews of Dorsch Ford Kia - Service Center

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August 01, 2022

Thomas Stinson was a pleasure to deal with, a true asset to the dealership. He made me welcome and got me in and out as fast as possible so I could get on with my vacation. Everyone was friendly and profess More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dorsch Ford Lincoln Kia responded

Hi Larry, thank you for taking the time to share your experience working with Thomas at Dorsch Lincoln! We're so happy that you felt welcomed during your recent visit! Safe travels!

July 31, 2022

I have always been treated fair. And any problems were taken care of in a timely matter. I know it’s not the dealers fault with all the recalls. Kinda a pain. More

by RHalverson1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dorsch Ford Lincoln Kia responded

We understand that recalls are the worst, but we are glad we could help take care of them in a timely fashion. Thank you for rating Dorsch Lincoln five stars! We hope you don't have to deal with any recalls for a while!

Aug 02, 2022 -

RHalverson1955 responded

I did have the service department note that I am having periodic problems with navigation system

July 28, 2022

Great service on oil change and tire rotation. Plus a heads up on service that will be needed in the future More

by Coldfront61
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
Jul 29, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! We appreciate your positive feedback and hope to see you again in the future!

July 28, 2022

Great service, work done in a timely manner, staff were very friendly and attentive. Would recommend Dorsch More

by shoot68jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste
Jul 29, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for the excellent feedback! It was a pleasure having you visit us here at Dorsch Ford Lincoln Kia and we hope to see you again next time!

July 26, 2022

Service completed on time and all my questions were answered with a friendly attitude. Thanks for the great job More

by larry.rocole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remeber her name started with a C
Jul 27, 2022 -

Dorsch Ford Lincoln Kia responded

It was our privilege to serve you, Larry! Thanks for visiting Dorsch Ford Lincoln Kia and please don't hesitate to reach out if we can be of service again in the future!

July 12, 2022

I had called in for service on my vehicle and when I arrived they were ready for me they check what they needed to do they had a great location for waiting for my vehicle along with free refreshments an More

by mmgoulding38140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 12, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for the five stars! We're honored to hear that your experience with us here at Dorsch Lincoln was such a positive one and we hope to see you back for all of your future auto needs!

July 12, 2022

All went well with 10k service except I think the 3% service charge for using master card is a bummer ! More

by kozloski12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope we have the opportunity to serve you again in the future! - The Dorsch Ford Lincoln Kia Team

July 09, 2022

Awesome service and follow though. Rob Brosig kept me informed through out the entire process. Thanks, Rob More

by sfcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Dorsch Ford Lincoln Kia responded

It means so much to hear Rob and our team gave you such excellent care! Thank you! – Dorsch Lincoln

July 08, 2022

Heather went above and beyond the call of duty to squeeze me in for an oil change today. More

by md.higgins74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Tropak
Jul 11, 2022 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear we could fit you in on short notice. Thank you so much for trusting us to care for your car! We look forward to providing the same level of five-star service next time! - Dorsch Lincoln

April 15, 2022

I brought my 2019 kia in for service on 4/13/22, service invoice number 53162. The work was done and I was very satisfied with that. However, it being a 3 hour they forgot I was waiting, I had to go ask if More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Dorsch Ford Lincoln Kia responded

We're disappointed to hear about this experience, Mike. We will bring this to our team and address these concerns. Please don't hesitate to reach out if you have additional feedback to share. Thank you, Brett Mastey - Service Manager - 920-469-3625

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