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Douglas Volkswagen

Douglas Volkswagen

491 Morris Ave.
Summit, New Jersey 07901


(888) 861-5928

Douglas Volkswagen
Manufacturer: Volkswagen

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.9

24-Month Rating

based on 246 reviews

4.9

4.9 out of 5

302 lifetime reviews

Douglas Volkswagen

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HubertRecana
5/18/2013 8:56:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tito and Chris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

Tito and Chris made my first car buying experience really great! When I test drove the GTI, Tito gave me a real test drive. Not some around the block and back to the dealer nonsense. He went straight to the point; knew that I was not going to pay MSRP for it and gave me a great deal. They were very honest and upfront with everything regarding the car. They did not pressure me with anything I did not want and the price they quoted me was the price I got. Chris walked me through everything on the financing side and made sure I understood everything. No surprise fees or hidden fees at all. Tito even sent me a picture of the car once they got it in the dealership! Tito went into detail explaining the features of the car which surprised us because when my girlfriend bought her Camry, they just gave her the keys and waved goodbye. These guys are true gentlemen and I would not hesitate to buy another VW from them. I will definitely recommend them to anyone interested in looking into a VW. Thank you guys for helping me get the car that I want!!

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amychen
5/18/2013 5:02:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bobby McCall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

Thanks Bobby for your assistance and excellent service! The transaction was fun, smooth, and effortless all thanks to you! Thank you again for your wonderful service!

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gregpogo
5/16/2013 6:44:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy Gutierrez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

Thank You Douglas Volkswagen for taking the time to read my review. I am happy to report that my overall experience when purchasing our 2010 CC was beyond sensational. Jeremy Gutierrez was the salesman that took care of us, explained each step in the purchasing process in a clear manner, was kind and courteous, and made sure we left with a smile on our faces and satisfaction beyond what we were expecting. All of these qualities are something my family and I consider not only when purchasing a car, but as well when meeting an individual for the first time.

The reason i give such a high rating is because each time my family has bought a VW from Douglas, Jeremy has always been our guy and each time has been more than helpful and treated us not only as customers, but as friends. My brother was the first in the family to decide to purchase a VW and we are extremely grateful we met and have a guy like Jeremy on our side. Since that first purchase we have nothing but good things to say about Jeremy and can count on him if we need to call him for anything or need any questions answered.

Thank you again for taking the time to read this review. I hope this review was more than helpful to your company/staff and I have no problem being contacted for any future questions or follow ups concerning Jeremy Gutierrez.

Thank You,
Gregory A. Pogorzelski

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vcifelli
5/7/2013 1:49:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vlad Voskoboynikov
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Douglas Volkswagen:

Sales Consultant Vlad Voskoboynikov was recommended to me by my neice, Kristin who leased a Volkswagen a month ago. I took her advice and was extremely happy with him. He was very knowledgeable, courteous, and friendly. There is nothing worse than going to a dealership and being pressured, especially when your a single woman. Vlad made my neice and I both very comfortable each time we met with him.

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Bruno82
5/6/2013 8:09:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy Gutierrez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

The Douglas VW Team and Jeremy especially were great from the moment we walked thought the door.

Jeremy was very friendly and true professional in what he does. He was prompt to answer all of our million and one questions.

If you are looking for a new or used vehicle, don't hesitate to check out Douglas VW.

Once you get there ask for Jeremy.

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misluvlee
5/6/2013 12:51:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David suchocki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

David Suchocki is a excellent Salesman and he was very helpful and informative and I just love my Jetta Volkswagen thanks David suchocki .

Capricia Small

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forested
5/5/2013 7:01:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
jeremy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

Jeremy was friendly and very helpful. I had visited other dealerships and this was the best of all the others I had experienced.I would
highly recommend jeremy and douglas volkswagon .

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mlmreview
5/5/2013 10:23:45 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy Gutierrez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

Jeremy made our decision easy when shopping for a new car. He is such a joy to work with we wanted to return to him to know we'd be in good hands. Jeremy goes above and beyond to ensure customer satisfaction and we appreciate all the guidance and support. We value the relationship we have with him and look forward to seeing him each time we visit the dealer.

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misluvlee
5/1/2013 12:39:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David suchocki
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    3.6

My Review Of Douglas Volkswagen:

The Sales Rep was very good and very helpful the only thing that I didn't like was that I was told that my daughter had 7 days to get her own insurance but the next day I got a call hounding me about getting insurance that day (the day after driving the car off the lot), it's like they didn't even give my daughter a chance to get the insurance so I put her on minds until hers go into effect. Other than that everything else was great.

Marian Small

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vwxxx
4/30/2013 5:17:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tito
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Douglas Volkswagen:

This was the best car shopping experience ever! I will probably go there when it is time to buy my next car, which will be soon since we have 5 drivers in the family! Tito was wonderful and Chris was great too... the entire shopping experience was pleasant. Thanks Guys.

Joan and Frank

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