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Douglass Nissan of Waco

Waco, TX

5.0
398 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 398 reviews

January 28, 2026

The salesperson Chad and the process was quickly and easy. Chad is the kindness and awesome person. More

by Emmanuel Aguilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 01, 2026 -

Douglass Nissan of Waco responded

Thank you! Glad to see that Chad took great care of you and that we made the car buying process quick and easy! If you need anything please do not hesitate to reach out to any one of our Nice Guys for assistance! Britton Douglass General Manager Douglass Nissan of Waco

January 28, 2026

Chad West was the best help when I messaged him about a car. He was prompt in getting back with me. We found the most ideal car for our son’s fiancé. She is so happy with it. If you need a great salesp More

by glennacwalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 01, 2026 -

Douglass Nissan of Waco responded

Glenna, Thank you very much for taking the time to leave a review about your experience with our store and Chad in particular. We truly appreciate your business and thank you for shopping at Douglass Nissan, Home of the Nice Guys! Britton Douglass General Manager Douglass Nissan

January 28, 2026

Great service by Chad West. He was attentive to my needs and ran pricing on multiple models to help me pick the right vehicle for me. More

by Cassidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 01, 2026 -

Douglass Nissan of Waco responded

Cassidy, Glad we found the right vehicle for your needs and thank you for visiting both Chad West as well as Douglass Nissan, Home of the Nice Guys! Britton Douglass General Manager Douglass Nissan of Waco

January 28, 2026

I've had two vehicles over the years from Douglas Nissan of Waco. Chad West gave me a great experience without any pressure. Chad took the time to explain everything from the beginning to the end making sur More

by candacedesopo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 01, 2026 -

Douglass Nissan of Waco responded

Candace, Thank you very much for the repeat business and for taking the time to leave a review! We appreciate your patronage and are glad to hear that you love your new vehicle. Britton Douglass General Manager Douglass Nissan of Waco

January 27, 2026

I am a repeat customer. Especially because of Chad West over the years I bought more than 12 cars at this Nissan dealership Chad is knowledgeable friendly no pressure his More

by gogosari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 02, 2026 -

Douglass Nissan of Waco responded

Gogosari, Thank you very much for the kind review and for your repeat business. If we can assist in any way please do not hesitate to reach out to us. Britton Douglass General Manager Douglass Nissan of Waco

January 27, 2026

Chad West was wonderful to work with! Very friendly dealership! Our daughter loves her new car! More

by Kim Shortell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 02, 2026 -

Douglass Nissan of Waco responded

So glad to hear that your daughter loves her new car! We appreciate your business and that you enjoyed working with Chad! Britton Douglass General Manager Douglass Nissan of Waco

January 27, 2026

My wife and I have bought our last 7 vehicles from this dealership Whenever we want to get a new one I always call Chad West for help he has always been the best salesman I have had many cars in my lifetim More

by w2131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 01, 2026 -

Douglass Nissan of Waco responded

Wow! Thank you very much for your repeat business, the wonderful review and the nice words regarding Chad. If we can ever be of assistance please do not hesitate to let us know. Britton Douglass General Manager Douglass Nissan of Waco

December 29, 2025

Our experience at Douglass was excellent. Special thanks to Chad West a great Douglass rep. More

by pjsadler1049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 31, 2025 -

Douglass Nissan of Waco responded

Pjsadler1049, Thank you for the kind words and the stars. Chad is great and fits our Home of the Nice Guys motto! Please let us know if you need anything and thank you for your business. Britton Douglass General Manager Douglass Nissan of Waco

December 28, 2025

Great people to work with. Always goes the extra mile to help you get the right vehicle you need. More

by Chshelburne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 31, 2025 -

Douglass Nissan of Waco responded

Thank you chshelburne! We appreciate your business and I am glad that Chad found the perfect vehicle for your needs! Please let us know how we can assist in the future. Britton Douglass General Manager Douglass Nissan of Waco

December 28, 2025

I would recommend this dealership because of the customer service and knowledge of sales rep. More

by Bkat16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 31, 2025 -

Douglass Nissan of Waco responded

Bkat16, Thank you very much! I am glad that Chad took great care of you, we hope you love your new vehicle and thank you for the stars! Britton Douglass General Manager Douglass Nissan of Waco

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