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Douglass Nissan of Waco

Waco, TX

Overview
Reviews
5.0
391 Reviews
Call Dealership (254) 776-8016
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5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 391 reviews

December 29, 2025

Our experience at Douglass was excellent. Special thanks to Chad West a great Douglass rep. More

by pjsadler1049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
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Dec 31, 2025 -

Douglass Nissan of Waco responded

Pjsadler1049, Thank you for the kind words and the stars. Chad is great and fits our Home of the Nice Guys motto! Please let us know if you need anything and thank you for your business. Britton Douglass General Manager Douglass Nissan of Waco

December 28, 2025

Great people to work with. Always goes the extra mile to help you get the right vehicle you need. More

by Chshelburne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Dec 31, 2025 -

Douglass Nissan of Waco responded

Thank you chshelburne! We appreciate your business and I am glad that Chad found the perfect vehicle for your needs! Please let us know how we can assist in the future. Britton Douglass General Manager Douglass Nissan of Waco

December 28, 2025

I would recommend this dealership because of the customer service and knowledge of sales rep. More

by Bkat16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Dec 31, 2025 -

Douglass Nissan of Waco responded

Bkat16, Thank you very much! I am glad that Chad took great care of you, we hope you love your new vehicle and thank you for the stars! Britton Douglass General Manager Douglass Nissan of Waco

December 27, 2025

Great experience, no pressure from salesman, that alone will bring me back for future purchase. More

by Mjett37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Dec 31, 2025 -

Douglass Nissan of Waco responded

Mjett37, Thank you for the stars and the kind review. We appreciate your business and hope that we have the opportunity to serve you in the future! Britton Douglass General Manager Douglass Nissan of Waco

December 22, 2025

Chad was very easy to deal with and made our new car buying experience super easy. More

by joshua.barck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Dec 27, 2025 -

Douglass Nissan of Waco responded

Joshua, Thank you for the kind review of Douglass Nissan and of Chad. We hope that you love your new vehicle and please let us know if we can assist in any way. Britton Douglass General Manager Douglass Nissan of Waco

December 02, 2025

Chad in Sales and Bo in Financing, made this experience not so bad. This is our 1st Nissan and these men made the process go smoothly. Good Job to Douglass Nissan Staff. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo in Financing, Chad West
Report | Print
Dec 07, 2025 -

Douglass Nissan of Waco responded

Robert, Thanks for the kind words and thank you for shopping at Douglass Nissan, Home of the Nice Guys! Britton Douglass General Manager

November 28, 2025

Sales team and staff were exceptionally kind. Staff knew their product, and the process was quick once we got sat down and started. More

by joebetros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Nov 30, 2025 -

Douglass Nissan of Waco responded

Joebetros, Thank you for the kind words and the stars! We do our best to make the car buying process, quick, easy, transparent and painless. Glad you had a great experience at our store and hope we have the opportunity to serve you in the future. Britton Douglass General Manager Douglass Nissan of Waco

November 26, 2025

It says Home of The Nice Guys for a reason. Our salesman Chad West was Awesome from the beginning. He didn't pressure us in our purchase and went over all the options and answered every questio More

by melbeals40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Nov 30, 2025 -

Douglass Nissan of Waco responded

So glad to hear that you are enjoying your new vehicle and that Chad took great care of you! We truly appreciate you shopping at Douglass Nissan of Waco and we hope to have the opportunity to serve you again in the future. Britton Douglass General Manager Douglass Nissan of Waco

November 26, 2025

Chad west in sales is the guy, he listens and has great input, also knows the product very well, Chris Richardson, Johnathan, and Scott in service are very customer oriented and will make sure you are ta More

by Downingcarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Richardson,, Chad West
Report | Print
Nov 30, 2025 -

Douglass Nissan of Waco responded

Downingcarl, Thank you very much for the stars and the kind words about our staff. We truly appreciate your business and hope we have the opportunity to service your vehicle needs in the future. Britton Douglass General Manager Douglass Nissan of Waco

November 26, 2025

Chad did a awesome job as always. We will definitely be back in the future More

by athuntsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Nov 30, 2025 -

Douglass Nissan of Waco responded

Thank you! We appreciate the stars and the kind words, but most importantly I am happy that you had a great experience at our store. We appreciate your patronage. Britton Douglass General Manager Douglass Nissan of Waco

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