Downey Hyundai

Loved my experience with Downey Hyundai; everyone is so professional and kind. If you ever happen to go there ask for Miguel, he is the best! 10/10 customer service, always going above and beyond to help professional and kind. If you ever happen to go there ask for Miguel, he is the best! 10/10 customer service, always going above and beyond to help and so sweet. Thank you Miguel for helping us! More

Supposed to 18,000 mile service which is what I requested/selected when I made the appointment online. I was physically at the location for 2 hours waiting for my vehicle service to be completed. requested/selected when I made the appointment online. I was physically at the location for 2 hours waiting for my vehicle service to be completed. When I reviewed the paperwork that evening, it showed only a standard oil change was done and nothing else. My warranty requires prompt service which they were contracted to perform and did not. I have emailed two times regarding this and have received no response email or phone call. Not impressed by them - seems to be getting worse at this place. Employees were walking around snacking and talking to co-workers instead of productively working. Then I see the service I was there for was not even performed - total waste of time and now have very little confidence in their team. More

After having been frustrated at another dealership ( in El Monte) I brought my Hyundai Sonata in for an oil consumption test and found Downey Hyundai to be so much better. Even though I didn't have a El Monte) I brought my Hyundai Sonata in for an oil consumption test and found Downey Hyundai to be so much better. Even though I didn't have a scheduled appt, I did an after hours drop off of my car on the weekend. Downey fitted me in on Monday and notified me promptly when the job was done. This was so much easier than El Monte. I should have started at Downey in the first place. More

Quick and easy! Nice waiting room and good staff,hope it's always that fast and easy. Nice waiting room and good staff,hope it's always that fast and easy. More

This dealership was really helpful, they had the exact car I was looking for. It took a while to determine the price, but we finally came to a mutual agreement in the end. car I was looking for. It took a while to determine the price, but we finally came to a mutual agreement in the end. More

Very thorough explanation of our Sonata’s electrical problem of its brake light. Richard was very professional. problem of its brake light. Richard was very professional. More

Had a great experience purchasing a 2022 Kona from Rob. He was very thoughtful and helpful in navigating the process, as were his colleagues Jacob in finance and Tony who helped with various details. We lo He was very thoughtful and helpful in navigating the process, as were his colleagues Jacob in finance and Tony who helped with various details. We love our car and it was a real journey to find this place, so I'm so glad we did! More

Alex was so kind. Thank you for your help and quality service. I'll come back. Thank you for your help and quality service. I'll come back. More

They kept my car for almost 3 months and we’re not communicative. I picked up the car twice and twice it stalled on me. On the upside they did provide me with a loaner. My car was finally fixed. Servi communicative. I picked up the car twice and twice it stalled on me. On the upside they did provide me with a loaner. My car was finally fixed. Service manager took care of me in the end. More

When in for a oil leak and came out paying more than I expected to. I still have the oil leak expected to. I still have the oil leak More