Drive a Dream

I have mixed feelings about recommending Drive A Dream. Generally speaking, I got a good deal on a nice car. The customer service that I received was poor and less than honest. Once I paid for the vehi Generally speaking, I got a good deal on a nice car. The customer service that I received was poor and less than honest. Once I paid for the vehicle Drive A Dream failed to follow through on several items that were part of the deal. The vehicle I purchased did not have any of the spare tire parts (lug wrench, jack, etc). Reese, my salesperson promised to get those items for me but had not acquired them when I picked up the vehicle. At that time Sal Amin assured me that would be taken care of. Originally, Drive A Dream planned to deliver the car to me. I called back and asked if I could pick it up instead and made an appointment 2 days out to do that. My salesperson Reese said they would reimburse me for my UBER since they avoided the $200 cost of delivery. When I picked up the car Sal Amin, manager also assured me that I would be mailed a check. I was surprised that when I picked up the car it had not been washed and detailed. It had that sandy feel on the paint from dust, dirt and rain. The mats had been installed over plastic sheeting which should have been removed. There was debris between the mats and the plastic from multiple drivers entering the car. Reese told me that the car would also have a full tank of fuel. It was about 3/4 full. I did not complain about either of these issues. I followed up with Drive A Dream in approximately 2 weeks on the tire change items and reimbursement. At that time I was told to purchase the items needed and they would send me a check for the items as well as UBER reimbursement. We agreed on the price (roughly $140) for the items and I purchased what I needed on line. At this point I was expecting a check for just under $200. I anticipated the check in 3-4 days but I waited another two weeks to follow up. I phoned and spoke with Sal Amir. He said he had been busy and forgot to send the check. He confirmed the amount, my address and said it would be mailed that day. I waited another 3 weeks and I called Sal once again to follow up. He said he did not have any idea what happened but he would make sure to send it to me today. I could hear his keyboard clicking and he said he was handling as we were speaking. Once again he confirmed the amount and my address. Five weeks have passed since my last conversation with Sal. I have not received anything from Drive A Dream and don’t expect anything at this point. It’s really not as much about the money as it is the principle. I value integrity and Drive A Dream lacks that. More

Russell helped make the experience very pleasant and smooth. They have a lifetime customer in me. Great cars. Great customer service smooth. They have a lifetime customer in me. Great cars. Great customer service More

I want to thank Me. Derrick for all the help got me om my Dream car…. 2021 Tesla. I was nervous at first. But he came though… Derrick for all the help got me om my Dream car…. 2021 Tesla. I was nervous at first. But he came though… More

What a find, Driveadream made my car purchase easy sailing. Special thanks to Juan who took the time to understand what features I was looking for. I’m completely satisfied with my car and customer s sailing. Special thanks to Juan who took the time to understand what features I was looking for. I’m completely satisfied with my car and customer service. I would recommend friends and family. Thanks Driveadream and Juan!! More

Absolutely Horrible. I was ready to buy a New Tundra. I did my homework and it was exactly what I wanted! I then went by the dealership to test drive it and to see what I I was ready to buy a New Tundra. I did my homework and it was exactly what I wanted! I then went by the dealership to test drive it and to see what I might be able to get for my trade. I provided the pay-off mileage and left it behind as I drove the new truck to be appraised. I mean, I was ready to make a deal. The easiest customer a salesmen could ever have. (btw- I never leave reviews but just had to on this) With my job, I buy new vehicles every other year. Needless to say, I know the process! ;) Thats when it went so far south. My salesman name was Reese. He was absolutely horrible and as rude and arrogant as they come. He refused to go over numbers with me wouldn't send me an estimate unless I completed the application for financing. I did give him an idea as to what my score is. Its well over 750 but he refused to give me any numbers. I told him that he had the price of the vehicle, an appraisal, my score, and even my complete pay-off for that day as well. Absolutely everything one would need to put together an estimate. I explained that I understood it was only an estimate and that i understood its not final but did want at least an idea of what we were looking like. Thats certainly not asking too much considering the transaction size, importance and needless to say " a credit hit"! He continued to say he would not do a thing unless I filled out an app. I (one more time) asked for an estimate and he still refused to give me one. Needless to say, I walked away and will NEVER step back in there again!! Not as long as people like him are servicing valued customers. My experience was horrific to say the least!! Lastly, he did say that the vehicles there are classified as "Lemons" but there is nothing wrong with them. I guess that's why they have New Cars but they are not an OEM dealer for anyone. IDK?? Avoid this place and especially Reese!!! More

The Drive a Dream dealership made the purchase of my new Infinity very easy. I found the car online and the price was great. When I spoke with the salesman and manager they explained the process clearly, go Infinity very easy. I found the car online and the price was great. When I spoke with the salesman and manager they explained the process clearly, got my trade value calculated and negotiated fairly with me. With the paperwork handled through email they had my new car delivered and picked up my trade. Easiest car purchase I ever made and I love my new car! More

Outstanding people that will make sure your car is in perfect shape and make sure the customer is happy. The best experience I've ever had at a dealership. I bought a 2021 vehicle from Drive a Dream i perfect shape and make sure the customer is happy. The best experience I've ever had at a dealership. I bought a 2021 vehicle from Drive a Dream in January 2024. The process was smooth if a bit slow, but they explained everything and got me a good deal on the vehicle. I had it checked out, which Drive a Dream fixed as requested. However, after taking the car home, I noticed a warning sign that had been on for a few days. I took it to the manufacturer dealership, and they quoted me $4,500 to fix this part, saying it was not advised to drive the vehicle before it was fixed. I called Drive a Dream, and they took car of fixing the car for no additional cost. They really stepped up when they didn't have to in order to make sure I was fully satisfied with my new car. Steve is the man, and Basim will take excellent care of you. I cannot recommend Drive a Dream enough. More

(Ameer has been wonderful to work with and been so helpful and patient with me. He even got Sal to contact me with some concerns I had. I hope the car I purchased is as great as Ameer and Sal). helpful and patient with me. He even got Sal to contact me with some concerns I had. I hope the car I purchased is as great as Ameer and Sal). More

Love the car! The salesman was spot on honest! He told me everything about the car ,no surprises! Branson is the man to go to! The salesman was spot on honest! He told me everything about the car ,no surprises! Branson is the man to go to! More

On November 1st 2023 i purchased a 2016 Porsche Cayman from Drive a Dream. I live in New Mexico so the car should have been delivered to me. We are already a few weeks in and i still don’t have the car in from Drive a Dream. I live in New Mexico so the car should have been delivered to me. We are already a few weeks in and i still don’t have the car in my possession. Was has been the most frustrating is that I am constantly having to reach out to them because they never provide me updates. Every week i am told (i have even been promised) that the car will arrive the following week. Not sure what to do. Even emails that they say they will send me, they don’t send to me. I would just like a resolution. The car has been paid for and i would like a refund since the car cannot be delivered. If purchasing from Drive a Dream please be sure to ask for a delivery date and ensure it’s noted in an agreement. My car buying experience with Drive a Dream has been more of a nightmare. More