
Driveway Subaru of Moon Township
Moon Township, PA
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Very friendly and knowledgeable. Worked with us on what the wife wanted and a good price. Subaru is rated number 1 by Consumer Reports, so that helps. Well made vehicles and the warr Worked with us on what the wife wanted and a good price. Subaru is rated number 1 by Consumer Reports, so that helps. Well made vehicles and the warranty is top notch. More
Our salesperson, Jon, was very friendly and knowledgeable. We asked no questions that he was not able to answer. Also, this is our fourth Forester from this dealership and our experience has knowledgeable. We asked no questions that he was not able to answer. Also, this is our fourth Forester from this dealership and our experience has always been good. The Service Department is also first class!! More
Brandon K was amazing -very knowledgeable about his product. He answered all of our questions quickly and made sure we were comfortable during the whole process. I especially appreciated his patience product. He answered all of our questions quickly and made sure we were comfortable during the whole process. I especially appreciated his patience. Buying a car can cause anxiety but Brian was able to diffuse those instances and we are appreciative. Stephanie was also very competent and made the signing process go smoothly. More
Terrible Experience at Moon Township Subaru - Beware! I recently took my car to Moon Township Subaru for a free state inspection, but I left with a $581.92 bill for work I never authorized. Without my I recently took my car to Moon Township Subaru for a free state inspection, but I left with a $581.92 bill for work I never authorized. Without my consent, they performed the 30,000-mile service, even though my car only has 26,000 miles on it. I was never asked if I wanted this service, and I certainly wouldn't have agreed to it. The experience only got worse. My 9 AM appointment stretched on for over three hours, and when I checked on my car at 11:30, I was told it would be ready in 10 minutes. Twenty minutes later, I asked again--only to find out that no one could even locate my vehicle. That's when I was hit with the most outrageous news: my car wasn't even at the dealership anymore! They had sent it to another location without telling me, and when I asked where it was, they refused to tell me. I tried asking other employees, but they ignored me and turned their backs instead of helping. I have never had a problem here before, but after this experience, I will never return. When I called my husband and started complaining in front of them and telling my husband what was going on. SURPRISE!!!! My car showed up. If you go here, be extremely cautious--ask questions, get everything in writing, and double-check your bill. This kind of treatment is completely unacceptable. More
I have purchased 3 vehicles from this dealership. Every experience was professional and courteous. I have serviced them all there as well and it’s always top notch!! Highly recommend this dealer to Every experience was professional and courteous. I have serviced them all there as well and it’s always top notch!! Highly recommend this dealer to anyone looking for Subaru! More
having crippling anxiety really hinders my decision making process but having stephanie & derek’s help made the process sooo nice & easy even after changing my mind a few times. very patient, kind, and making process but having stephanie & derek’s help made the process sooo nice & easy even after changing my mind a few times. very patient, kind, and helpful! More