Duncan Ford Lincoln

Great shopping experience I did not go in to buy a car, but had a question about my old fusion, which I bought there in 2007. They must have seen me coming because the very ca I did not go in to buy a car, but had a question about my old fusion, which I bought there in 2007. They must have seen me coming because the very car I wanted was at the door! I talked with Steve Akers about the car. It did not have a navigation system, which was important to me. Steve got the exact car (with navigation system). from another dealer. Had it the next day. Steve was great in his manner, his help, his explanation on using the system and his patience with me in trying to understand the working of the system! He called several days later to follow up. Shawn Taylor was also very helpful in the financing of the car. Very pleasant and easy to work with him. A great experience! More

Stay away, stay away I was taken to the cleaners, raked over the hottest of coals on my purchase from this dealership. They passed a work truck off as an LS model which ha I was taken to the cleaners, raked over the hottest of coals on my purchase from this dealership. They passed a work truck off as an LS model which has to many issues to write on this rating. Over 10k upside down. Stay away, stay away. At some point you would think morales would be in play but not when greed has taken over. They are only hurting themselves at the end of the day! Currently I am, but the people involved with the shady deals will be worse off than I am currently. Karma will get them eventually. More

Excellent Experience A wonderful experience working with John Myers. Will recommend them moving forward and look forward to the ownership experience with John Myers and D A wonderful experience working with John Myers. Will recommend them moving forward and look forward to the ownership experience with John Myers and David Duncan. More

A Great Experience I have to say I am very pleased with how the whole process went when I purchased my new Ford Escape. Peter and Tony were wonderful in helping me get t I have to say I am very pleased with how the whole process went when I purchased my new Ford Escape. Peter and Tony were wonderful in helping me get the perfect car for my family! Shawn was also very nice in the financing department. I think they are a nice dealership to be a part of. I'm so glad I chose Duncan! More

Absolutely the BEST car purchase experience we have ever had We were first drawn to this dealer because of their competitive pricing. Once we went to test drive an Explorer, Dylan, our salesperson, was fantasti We were first drawn to this dealer because of their competitive pricing. Once we went to test drive an Explorer, Dylan, our salesperson, was fantastic. He was knowledgeable, professional, and displayed tremendous customer service. When we made the decision to purchase the vehicle, we were amazed at how easy Duncan made the process for us. We were in and out in less than an hour, driving away in our new car. Hands down the best experience we have ever had with any salesperson and dealer. We will be returning for future purchases due to Duncan's top notch customer service. More

Best vehicle purchase experience ever! My husband and I could not have had a better experience purchasing a vehicle than we did at Duncan Ford Lincoln. We got a great deal on an awesome veh My husband and I could not have had a better experience purchasing a vehicle than we did at Duncan Ford Lincoln. We got a great deal on an awesome vehicle. Any and every vehicle we purchase in the future will most definitely be from Duncan Ford Lincoln. Gerry McCann and Steve Price are the best! More

Great service, realistic and good deals. good veteran price. Quick and straight to the point, as well as quick to compromise. I must say I was impressed by the sort of deals offered by Duncan. while dealerships Quick and straight to the point, as well as quick to compromise. I must say I was impressed by the sort of deals offered by Duncan. while dealerships typically blow the savings they offer out of proportion for the sake of the sale, this dealership felt much more Genuine. saved good money on a brand new 2018 car with a fairly good deal on a trade in. all in all job well done. More

Exceptional customer service Don Dame was an amazing salesman. VERY helpful and just a great person in general. He had helped my wife but a 2018 Ford Focus in April and we are bot Don Dame was an amazing salesman. VERY helpful and just a great person in general. He had helped my wife but a 2018 Ford Focus in April and we are both super happy with our purchases. It was the easiest car purchase I have ever made and am exceptionally happy with my 2018 Ford EcoSport. Thank you as well to Justin Lane for making the paperwork go super easy and understandable. More

How car buying should be! My experience at Duncan was everything you would hope for when buying a new car. From the friendliness, to the cleanliness, they outshine any other de My experience at Duncan was everything you would hope for when buying a new car. From the friendliness, to the cleanliness, they outshine any other dealer in SW Virginia. Period! More

Great experience Just bought a new truck from Duncan Ford. Scott Greear was the salesperson. He was great. No pressure to buy and very friendly. Would recommend Du Just bought a new truck from Duncan Ford. Scott Greear was the salesperson. He was great. No pressure to buy and very friendly. Would recommend Duncan to anyone. More