EZ Auto Sales of Stafford

This transaction is Current, Real, and believe everything you read. Stay Far away from EZ Auto Sales Corp. Stafford VA 22554. This company uses deceptive sales practices, and they have no moral compass. I wi you read. Stay Far away from EZ Auto Sales Corp. Stafford VA 22554. This company uses deceptive sales practices, and they have no moral compass. I will no longer trust Google Reviews or CarGurus Reviews; CarGurus is where I found this company and they have high ratings on both services. They also stated that 60 percent of their business came from online sales. This does not reflect the quality of service they provide. I’m one person, A disabled Military Veteran and If this is how they treat me, this is how they will treat you. I am writing to formally express my dissatisfaction with my recent experience at your used car dealership. After purchasing a vehicle from your company, I encountered several issues that were not disclosed prior to the sale, including mechanical problems and unexpected immediate maintenance needs. Despite reaching out for assistance, I did not receive proper support with these concerns. I urge your company to address these matters promptly and to improve transparency and customer service for future clients. Started talking to Adam from EZ Auto Sales Corp. Stafford VA 22554 on 12/3/2025. I was informed that the vehicle is in good shape for its age and is a one-owner vehicle that they bought from the original owner. They sent pictures and a couple of videos and CARFAX. Everything appeared to be good and answered all questions with all the right answers. The date of online purchase and delivery was 12/09/2025.Transportation services delivered the vehicle, and it took approximately 5 hours from door to door. The driver had to roll vehicle off the trailer due to dead batteries. Batteries were tested and are badly damaged and need replacement. We jumped the vehicle; Now there is a coolant leak at the radiator and the back of the engine. I also notice a whine coming from under the hood of the vehicle with the vehicle off and key removed. I discovered that the turbo VGT actuator is staying on and engaged. Started texting Adam. I had a brief voice call with him, and he stated he was going to contact his manager and call back. This never happened. Adam called 7:45am the next morning. The vehicle has major-under carriage rust and minor interior damage. So much rust that the passenger side front spring perch cold rivets have been replaced with bolts. Fuel tank straps are so rusted that I’m afraid the fuel tank will fall out so they will need to be replaced. This rust must be treated. The vehicle was never detailed and spraying entire interior with armor-all without even wiping is not detailing and whatever oily substance that was sprayed on the exterior is not a wash or wax. The vehicle has a current inspection sticker from 8/25, they never inspected the vehicle as stated.10 AM on 12/10; I wanted a full refund! The truck could have easily gone back with the transporter. They stated NO you purchased AS-IS! OK but you did not disclose any problems and stated the vehicle was good to go and all these problems were at the time of delivery. The manager Mehdi Yassawy did not even care about the issues and countered with a 13.4% refund to make the repairs. I countered with a 31% Refund. He stated, NO, I can’t do it because you purchased below market value. Settled with a 16.7% Refund. EZ Auto Sales Corp. Stafford VA 22554 make’s you sign a release of liability before they issue the refund. No sign, No Refund (Coercion Tactic). What is market value because you can’t compare this to anything in the market. I took vehicle on a 20-mile test drive and the front brakes locked up both sides What’s next??? Cost of repair parts: Radiator $690, VGT Turbocharger Actuator $700, 2 Batteries $620.00, Front Brakes $770.00 (Calipers, Rotors, and Pads), Fuel tank straps $150.00, DPF Filter $2800.00. Parts total $5730.00 with no labor which is more than the refund amount. And to top it all off they charge a $2000.00 dollar processing fee and don't even title it. You Have to! More

Thought I was talking to a sales rep. instead it was an answering service that lost a deal I wanted on a car.f instead it was an answering service that lost a deal I wanted on a car.f More

I sent an email and never received any response back from them. They never tried to contact me. them. They never tried to contact me. More

I inquired about a vehicle and they never contacted me about the vehicle availability of the vehicle. about the vehicle availability of the vehicle. More

They never called us back. No longer interested in working with them. Customer service is important. working with them. Customer service is important. More

Where to start, I bought a 2012 silver Jeep Grand Cherokee Overland. The interior of the vehicle is in great shape. First thing I noticed was the transmission dip stick was missing. it looked like it Cherokee Overland. The interior of the vehicle is in great shape. First thing I noticed was the transmission dip stick was missing. it looked like it had been gone a while so I told my Salesman (Alex) that I was concerned about it. he offered to have it checked out by their mechanic and replace the dip stick. Also offered a dealers warranty on the engine and transmission for one year. ( I think I was going to get that anyway) Once I drove the SUV I noticed a vibration while going down the road. I pointed this out to the salesman and he noticed it as well. I told him that I wanted to take the vehicle to my mechanic so that he can check out it at which time the sales man offered to reimburse me the cost or pay the mechanic directly as long as it wasn't inflated Dealership pricing for service. Longer story short My mechanic found that the tires needed to be replace to fix the vibration and the power steering fluid need to be flushed and replaced. I sent the invoice back to Mega Auto sales. I have not been able to get the sales man nor his manager to return any of my phone calls to discuss the reimbursement as agreed. I would not under any circumstance recommend anyone to do business with these people. it has been over two weeks since I sent them the invoice and I doubt I will ever see the money but I think I will keep them tied up in a law suit for the next few years. I may loose but it will cost them more than the $1200 to beat me. More

Great Cars Great Deals Great Prices . I am a first time buyer ., and when I say this group of employees took care of me not just one or two but everyone helped out everyone made sure me my I am a first time buyer ., and when I say this group of employees took care of me not just one or two but everyone helped out everyone made sure me my daughter and mother were taken care of . Not only were they great people but there business is wonderful great prices great deals and great Cars ! I would recommend to anyone looking to buy a car . More

I recently purchased a used car. Over all experience was outstanding. Helped me get finiance with my credit history. Went above and beyond to get me in the car I wanted. Was patient and kind knowing a I had outstanding. Helped me get finiance with my credit history. Went above and beyond to get me in the car I wanted. Was patient and kind knowing a I had my three year old running around like crazy. Awesome dealership. Came by later that I noticed the rotors where damaged. Imidiatly called and got the parts and got it fixed the same day. First time I have seen a dealership taking care of their costumers like that I would recommend every one to get a car from Micheal. More

My visit to Mega Auto Center was nothing but pleasant. The sales staff were honest and straightforward with me. They were able to get my credit approved quickly with ease. Out of every dealership I visite The sales staff were honest and straightforward with me. They were able to get my credit approved quickly with ease. Out of every dealership I visited, they had the best quality vehicles with affordable prices, and I was able to find the mustang I wanted. I am definitely going to be a repeat customer when I buy my son a car! Thank you Mike and family! More