Back

Eagle Chevrolet - Service Center

Riverhead, NY

4.2
115 Reviews

115 Reviews of Eagle Chevrolet - Service Center

Sort by
December 15, 2023

Michele is the absolute goat 🐐 she went above and beyond for me and I will always remember that whenever I come back for service More

by Dmarino1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
Dec 15, 2023 -

Eagle Chevrolet responded

We're so glad to know Michele made your service experience memorable at Eagle Chevrolet of Riverhead. We look forward to seeing you again for future services!

December 13, 2023

Service was excellent. Luann & staff were able to schedule me in quickly, and also completed to my satisfaction. Will definitely return for service needs More

by Joe H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luann
Dec 14, 2023 -

Eagle Chevrolet responded

Joe, we're glad to know Luann and the team at Eagle Chevrolet of Riverhead were able to provide you with such excellent service. It would be our pleasure to see you down the road - until then, drive safely!

December 06, 2023

I had a great experience with Chevy Eagle Steven, the service tech did a great job More

by j.a.c.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Dec 06, 2023 -

Eagle Chevrolet responded

Thanks for your positive review! We're happy to know our team, especially Steven, delivered an excellent service experience for you. Have a good day! - The Eagle Chevrolet of Riverhead Team

December 03, 2023

Excellent service, great people, everyone is pleasant and very accommodating, We highly recommend this dealership ! More

by Busymanbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luann in service
Dec 04, 2023 -

Eagle Chevrolet responded

Bill, we're delighted to know you had an excellent experience at Eagle Chevrolet of Riverhead. Thanks for recommending us and for your kind words!

November 16, 2023

Overpriced kept my car too long just to see why check engine light was on and I now have a light on that wasn’t on when I dropped it off was told to just drive it around it should go out More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne
Nov 18, 2023 -

Eagle Chevrolet responded

We are sorry to read about your experience. We aim for efficient and accurate service, so it's disappointing to see that you were left with additional concerns regarding your vehicle. If you would be willing to provide some more information and discuss these concerns with us directly, please feel free to reach out to us at customercare@eagleautomall.com. Thank you.

November 03, 2023

Gas station computer use for car inspection was down will be in Florida in two days. Service agent Chevy squeeze me in alleviated any problem thank you Chevy. More

by frank.barbuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent and 11 three 8 o’clock in the morning she was great
Nov 03, 2023 -

Eagle Chevrolet responded

Frank, we're glad to know our team at Eagle Chevrolet of Riverhead, especially Chevy, was able to assist you promptly. Safe travels on your way to Florida!

October 26, 2023

VERY UNPROFESSIONAL. If I could leave 0 stars, I would. Eagle Chevrolet's service manager has to be the rudest person I have ever spoken to. Not only did she speak over m More

by NOFOMOM234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne McBride
Oct 26, 2023 -

Eagle Chevrolet responded

I'm really sorry to read about your experience. It's important for us that all our customers feel respected and heard, so it's concerning to see we've missed the mark here. I'd like a chance to personally address this issue with you and work towards a resolution - please reach out when you can. Thank you, Customer Care Team - customercare@eagleautomall.com

October 25, 2023

EAGLE CHEVROLET OF RIVERHEAD. TOTALLY OVER INFLATED CAR SERVICE PRICE!!! YOU LOST A CUSTOMER!! Got charged $ 2586 for brakes Rotors air filter oil change and brake fluid job. My More

by Candylure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luann McBride Roga
Oct 26, 2023 -

Eagle Chevrolet responded

We're sorry to read about your dissatisfaction with the pricing of our services. We strive for transparency and fairness in all we do, so it's concerning to see this feedback. We'd like the opportunity to discuss this further and address your concerns directly. Please feel free to reach out at your earliest convenience. Thank you, Customer Care Team - customercare@eagleautomall.com

October 25, 2023

The service team was very friendly and professional. The customer waiting area is like a living room! Definitely will be back. More

by Jsh2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2023 -

Eagle Chevrolet responded

We're glad to know you enjoyed our comfortable waiting area and found our service team friendly and professional at Eagle Chevrolet of Riverhead. We look forward to seeing you again!

October 14, 2023

EVERYONE at Eagle Chevrolet Riverhead were terrific! ! They kept me informed as to the progress on my car and even told me when the "food truck" arrived in case I wanted something.. In all of my years ( More

by Jimmie48isbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I do not know their names.
Oct 16, 2023 -

Eagle Chevrolet responded

We're so glad to know that you had a wonderful experience with our team at Eagle Chevrolet of Riverhead! It's great to see that we could keep you informed and comfortable during your visit. Thanks for the kind words, and don't hesitate if there's anything else we can assist with in the future!

...
5
...