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Eagle River Ford
Eagle River, WI
275 Reviews
Welcome to Eagle River Ford ! Located in Eagle River, WI, Eagle River Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Eagle River Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Other, you’ve come to the right place. Call 888-302-6601 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 275 reviews
August 22, 2024
The truck was purchased from the dealership in 2018. In 2021 they put the puck system in my truck for a reasonable price. After it was installed, if u would plug a trailer in the lights would come on ev In 2021 they put the puck system in my truck for a reasonable price. After it was installed, if u would plug a trailer in the lights would come on even if the truck was off. Not supposed too. So when I ordered my leer topper from them, they installed it and scratched up the corner of the box and the topper door was all scratched up. I told them to checkout the wiring problem. They charged me $170 dollars to diagnose the problem when it was possibly something they caused. Not good! They said it would cost $ 800 dollars to fix it. Not happening there. I will have someone else look at it. Josh Wergin seem to be good guy. Couple little things like that, pisses a guy off and won’t go back and gives bad review. More
by reineriosausage
Verified Customer
August 21, 2024
Every was very helpful and very knowledgeable. Sales was quick and painless enjoyed working with Eagle river Dodge Sales was quick and painless enjoyed working with Eagle river Dodge More
by chrisdehahn.cd
August 18, 2024
Work completed as expected. Need tires so they didn't complete the rotation and provided options. Need tires so they didn't complete the rotation and provided options. More
by jlweinand
August 17, 2024
I have been doing business with ER ford for over 20 years. My recent service with them was a shock. The actual service work performed was excellent. However they increased the cost of my oil change by years. My recent service with them was a shock. The actual service work performed was excellent. However they increased the cost of my oil change by 50 percent and they charged a 3 percent credit card surcharge. Also they did not top off my window washer tank. .Not sure what's going on.......... . More
by GSDCWOLF
Employees Worked With
August 10, 2024
Alix and I enjoyed the buying experience. No problems and the Explorer is driving great ! No problems and the Explorer is driving great ! More
by dlpete
August 06, 2024
He was very upfront with the repair for the recall and answered the questions I had. answered the questions I had. More
by wardjon1961
August 05, 2024
This team goes the extra mile to make things right. Great leadership, great employees. Thank you for a fair outcome! Great leadership, great employees. Thank you for a fair outcome! More
by penaz51
August 02, 2024
I was overall pleased. I was able to do almost everything via text. They got it all hooked up for me at the dealership. The problem that I’m having is that there was a prob I was able to do almost everything via text. They got it all hooked up for me at the dealership. The problem that I’m having is that there was a problem with the water heater line, this was discovered before I brought it home, which is good. We opted to still pick it up and use it, and were instructed to drop it off on Sunday, and were told it would be fixed by Thursday or Friday. So we planned another camping weekend for that weekend. I messaged several days to get an estimated time it would be fixed. I got no response to my messages. I then had to call the service center, who told me the part isn’t even in yet. We live about 2 hours away, so this was a large inconvenience. So it is still not fixed, and I have no estimated time it will be fixed. The part that frustrates me is the lack of communication, and being told a date it would be ready, and the part isn’t even available yet. More
by tiffanyking223
Employees Worked With
Jon Eichman
July 30, 2024
Fast and friendly service, took care of everything I needed, and gave me an informational follow-up. They take the extra time to get to know their customers, remember and greet them upon return. Makes y needed, and gave me an informational follow-up. They take the extra time to get to know their customers, remember and greet them upon return. Makes you feel welcome and appreciated. More
by mn2jeeps
