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Earnhardt Chevrolet - Service Center

Queen Creek, AZ

4.8
135 Reviews

135 Reviews of Earnhardt Chevrolet - Service Center

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July 30, 2025

George is GREAT to work with. He was there to answer my questions on Saturday and assist in the process of having our truck towed to the shop. It was in the shop for less than t More

by randyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Walag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Earnhardt Chevrolet responded

Thank you, Randy! We’re thrilled to hear that George provided such excellent support throughout the entire process. From weekend assistance to clear communication, it sounds like he went above and beyond. We truly appreciate your kind words and look forward to being here whenever you need us! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

July 30, 2025

Amazing customer service! Easy to reach service department, spoke to Jennifer who got me scheduled right away, listened to my concerns, answered my questions and kept me infor More

by mszonie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 31, 2025 -

Earnhardt Chevrolet responded

We're thrilled to hear about your positive experience! Our team is dedicated to providing excellent service and keeping you informed. It's great to know we met your expectations with both warranty and non-warranty work. Thank you for sharing your feedback! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

July 16, 2025

Service was great. Was just a touch long But I have no complaints. Will return in 6 months More

by timmail2940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Walag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Earnhardt Chevrolet responded

Thanks for your feedback! We're glad to hear you had a great experience, even with a bit of a wait. We look forward to seeing you again in six months! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

July 14, 2025

They didn’t replace my lugs after rotating my tires and the tire and wheel flew off and wrecked my nearly new Yukon XL, it had 8000 miles on it and not a scratch. Now it’s wrecked. Luckily knowone was kill More

by sherylsniegowski
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
July 04, 2025

Even though, the dealership has move, I still receive excellent service, especially from Mr. Ifill who been my service advisor for many years, George has a history of over 15 years of all the maintenance More

by baileycab6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Earnhardt Chevrolet responded

We’re thrilled to hear about your positive experience! Mr. Ifill truly embodies our commitment to excellent service. Thank you for your loyalty and for sharing your thoughts with us! We look forward to continuing to serve you for many more years. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

June 19, 2025

Clean and professional. They did a good shakedown of my vehicle. My bill came to over $2000.00 and I just wish they would have washed my truck before returning it to me More

by jcoaz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennith
Jun 20, 2025 -

Earnhardt Chevrolet responded

We're happy to see that overall, you had a quality experience. We appreciate your feedback regarding the wash. Should you like to discuss this or anything else further, please don't hesitate to contact me. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

June 15, 2025

Took my truck in for routine service. Had a medical emergency while waiting. Staff acted calmly and very professional. After being in the hospital for three days they sent the shuttle ou More

by Bigjoeostrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Roscoe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Earnhardt Chevrolet responded

We're so glad to hear about your positive experience! Our team is committed to providing excellent service, especially in challenging situations. Thank you for trusting us with your vehicle and for sharing your story. We look forward to seeing you again soon! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

June 02, 2025

even though the dealer ship moved it is still where i will go for service. More

by mvich0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Earnhardt Chevrolet responded

Thanks for your feedback! We’re glad to hear you still consider us your go-to for service. We appreciate your loyalty and look forward to continuing to serve you! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

May 31, 2025

Recently had extended warranty work and routine maintenance done on our 2020 Chevrolet Equinox at Earnhardt Chevrolet. Kenneth Smith, our service advisor, was very good at taking care of our car. More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Smith
May 31, 2025 -

jay responded

Thank you for the recent service on our 2020 Equinox. We were very happy with your service department.

Jun 02, 2025 -

Earnhardt Chevrolet responded

Thank you for the fantastic review, Jay! We’re thrilled to hear about your positive experience with Kenneth and our service team. Your recommendation means a lot to us, and we look forward to serving you again for all your maintenance needs! Safe travels in your Equinox! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

May 23, 2025

Purchased our 2018 GMC Canyon new in 2018. Always bring it in for service to Earnhardt. Service advisor, Jen is awesome. Recently had all new tires installed from a tire company and an alignme More

by coltpatriot56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 27, 2025 -

Earnhardt Chevrolet responded

Thank you for the fantastic review! We’re thrilled to hear that Jen made your service experience exceptional. Your loyalty means a lot to us, and we're glad your GMC Canyon is driving smoothly. We look forward to seeing you again for any future needs! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

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