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Earnhardt Hyundai - San Tan

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.9
2,374 Reviews
Our commitment to our customers ensures we have transparent communication and a rewarding bond with our customers. Not only do we see our customers leaving with the model right for them, but they return to take advantage of the top-notch service team as well. We are part of a group that has been serving our Gilbert, Phoenix, Chandler, Tempe, Peoria, and Mesa customers quality vehicles & services for over 65 years, and that shows in every interaction with our customers. Staffed with team members who are experts in their fields, stocked with quality models that are reliable, and using a top-of-the-line service facility to keep your vehicle in it’s best condition, it’s difficult to go wrong at Earnhardt Hyundai - San Tan.
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3252 S Auto Way

Gilbert, AZ

85297

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Showing 2,374 reviews

February 17, 2026

Mario Macias was my latest experience at Earnhardt Hyundai. He was very comfortable to converse with and kept me informed every step of the way. Mario is one of 3 service personnel I have worked with More

by madill68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2026

Excellent customer service! I am so happy I found this dealership. Great staff and management. Caleb Sing was incredibly helpful and courteous. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Earnhardt Hyundai - San Tan responded

We're thrilled to hear about your positive experience and appreciate your kind words about our team, especially Caleb. Providing excellent customer service is our priority, and it’s great to know we hit the mark for you! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

February 03, 2026

Chris Nolan is competent and courteous. I felt like a guest rather than a customer. The facility is very clean and comfortable. More

by jimmy7449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nolan
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Feb 03, 2026 -

Earnhardt Hyundai - San Tan responded

It's wonderful to hear that Chris provided such a welcoming experience and that you enjoyed our clean and comfortable facility. Your satisfaction is our priority, and we look forward to seeing you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

February 01, 2026

Professional service staff who are service customer oriented and keep the customer informed of the progress of the service being done. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2026 -

Earnhardt Hyundai - San Tan responded

Renee, We're thrilled to hear that our service staff provided you with professional and customer-focused care. Keeping you informed throughout the process is a priority for us. We appreciate your feedback and look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 26, 2026

Excellent service and communication with no pressure to upsell or unnecessary repairs. Great to work with More

by Vandycrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Earnhardt Hyundai - San Tan responded

Providing excellent service without pressure is our priority, and it's great to know we met your expectations. Looking forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 22, 2026

Great service Tony are salesperson was very knowledgeable and helpful Went above and beyond to help us find the right car for us More

by Jd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Phenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony sales
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Jan 23, 2026 -

Earnhardt Hyundai - San Tan responded

We're thrilled to hear about your great experience with Tony. Our team is dedicated to providing excellent service and helping you find the perfect car. Congrats! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 18, 2026

Great pricing on the vehicle I was interested in. I had been searching for a low mileage car with a price I could afford for a couple months. The entire time at the dealership was about 1.5 hours in More

by wlokim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bushell, Misty Peckins
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Jan 18, 2026 -

Earnhardt Hyundai - San Tan responded

We're thrilled to hear that you found great pricing and had a smooth, stress-free experience with us. Our team strives to make car buying enjoyable, so it's wonderful to know we hit the mark for you. Enjoy your new ride! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 14, 2026

They really care about getting the job done right! 👍 Better getting the job done right the first time then having to bring the car back More

by jhnssc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2026 -

Earnhardt Hyundai - San Tan responded

We're happy to hear you had a great experience and appreciate our commitment to getting the job done right. Your satisfaction is our priority, and we look forward to serving you again! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 10, 2026

I'm a snowbird from Massachusetts and drive cross country. I have been going to Earnhardt Hyundai San Tan for years following said drive for routine work. They are consistently efficient, friendly More

by jlpimentel2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Weisbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2026 -

Earnhardt Hyundai - San Tan responded

We’re thrilled to hear about your positive experiences with our team and the services provided. It's great to know that you find our waiting area comfortable and that we exceeded your expectations. We look forward to seeing you again on your next visit! Regards, Adam Breen General Manager Adam.Breen@earnhardt.com

January 09, 2026

Took my car in with an issue on radio which had been reocurring and was told that there had been a lot of problems with the radios and it would be covered by my extended warranty. They kept the car for More

by lpavey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier
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Jan 09, 2026 -

Earnhardt Hyundai - San Tan responded

Mr. Pavey, Thank you for your feedback. You are upset due to the fact your extended warranty does not cover the radio on your plan. You changed your extended warranty plan from the platinum plan to the gold plan, which does not cover the repair. The dealership has nothing to do with the decision from the extended warranty company. As a courtesy, I can refund your $200 for the diagnosis. Please call me directly at 480-517-5230 and I can assist you with this. Regards, Larry Donahue Service Director larry.donahue@earnhardt.com

Jan 14, 2026 -

lpavey4 responded

Thank you for your response. I called you yesterday and left a message as you were not available and have not heard back. To clarify I leased the car from your dealership and purchased it when the lease ran out. At that time the sales person encouraged me to purchase an extended warranty explaining that it would extend the things covered by the original warranty. He provided a brochure and I sent a payment to the warranty company. Since that time I have never communicated with them or even have a contact number as it has all been done through your dealership. I have not changed anything and if you check service records you will see that I have had numerous visits for the same issue and was told on a previous visit that there was likely a problem with the ASM on the radio but not to worry it was covered by the warranty. I never had a charge on the previous visits assuming they were covered by the warranty. I had not had a convenient time to leave it for a few days before but am planning to trade it in and wanted everything to be in working order. What I am upset about is that I made an appointment and brought the car in on Monday morning and was told that it would take at least two days to do the diagnostics but that I could NOT get a loaner vehicle until you determined the problem so I had to rent a vehicle. On Weds morning I called and was told it had not even been looked at yet but would be a priority that day. So the vehicle had just sat there for two days while I had expense and inconvenience. I got a call late Weds saying that the problem had been identified and verified and you needed approval from the warranty company to do the repair. On Thursday I was told that the warranty company had to "inspect" the claim but it was just a formality and I could pick up a loaner venhicle on Friday as it would take 7-10 days to get the part. On friday I returned the rental car and took an Uber to the dealership only to be told that the warranty did not cover the repair and I could proceed on my own. Again I never spoke to anyone from the warranty company and rely on you to determine what is correct. It is interesting that on my receipt it states that the tech verified the "radio ASM is internally failing and requires replacement" but "customers service contract declined repairs" rather than the repair isn't covered. The entire experience was pretty negative with a lot of inconvenience and expense and I will accept your offer to refund the $200 fee for the diagnosis and ask that you just refund to the same credit card that was used to pay for it. Thank you again for your response and offer.

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