East Charlotte Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Omar Lawrence

My Review of East Charlotte Nissan:
I was in the market for a new car. I'm young and this dealership didn't treat me that way. I had dealt with so many dealerships in my search for a car and this one was by the far the most friendly and helpful. Mr. Lawrence went above and beyond and acted like a person who cares instead of just someone trying to sell you a car. I would definitly recommend this dealership without hesitation. The service from beginning to end was excellent.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Dont know

My Review of East Charlotte Nissan:
This was the absolute worst experience I have ever had with a car dealership… There sales tactics are unscrupulous and downright rude. To ask their customers or potential customers to sign a hand written agreement saying I would buy a car from them that day, before they would even give me a price or any information on the car is crazy. Then to find out this is standard practice according to their customer service people… I will NEVER set foot in that dealership again and I will make sure that no one I know will go there either.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jaja mallory salesman, antoine parker mgr

My Review of East Charlotte Nissan:
i have purchase 4 cars from this dealership in the past and was a little discouraged by the remarks on this web site, i have had nothing but excellent service both before during and after my purchases. Their service dept is also top notch. They have always gone above and beyond the call of duty when it comes to respect and honesty for a car dealership. If you are in the market for a new car i would definitly recommend this dealership as well as the people i mentioned, maybe the previous reviews just got a hold of the wrong people on the wrong day because this is an excellent place to purchase a vehicle as well as have one serviced and alays have the best selection of new cars.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Norman, Rodney, Jorge, Rhett

My Review of East Charlotte Nissan:
This was the most unprofessional experience I have ever been involved in. The dealership offered NO customer service, and the general sales manager screamed at me in the middle of the dealership. Without a doubt, do not purchase a vehicle from this dealership unless you want to receive poor service.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Rodney (Financing)

My Review of East Charlotte Nissan:
We recently traded our car in with this dealership, they made everything sound great and seemed very helpful. well it has been 2 months and due to their mistake and bad business handling they are having us swap our vehicles back, meawhile they never did anyting with the car I traded so now I will have to pay for 2 months of payments and late fees, which is now bad on my credit all because of the incompetent imbisuls. They also want to argue with us about getting our down payment back. So rather than them just crediting us back I now also have to call and dispute the charges amongst everything else I have to take care of.

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: scott / norman

My Review of East Charlotte Nissan:
Made a deal on phone on Monday. I was out of town. When we went to close Friday, they caught us at door and indicated price had changed. Norman had a phone message 2 hours before I showed up indicating final price - tax & tags. Price when showed up was 3k more. They did not apoligize and tried to pass off as not a deal, but a what if. If that was case, why did they meet us at door and try to keep us out of shownroom. Scott was unprofessional and would not walk me on the events that transpired. Not recommeded. Go to South Blvd.

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