East Charlotte Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of East Charlotte Nissan:
This was the most unprofessional experience I have ever been involved in. The dealership offered NO customer service, and the general sales manager screamed at me in the middle of the dealership. Without a doubt, do not purchase a vehicle from this dealership unless you want to receive poor service.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of East Charlotte Nissan:
We recently traded our car in with this dealership, they made everything sound great and seemed very helpful. well it has been 2 months and due to their mistake and bad business handling they are having us swap our vehicles back, meawhile they never did anyting with the car I traded so now I will have to pay for 2 months of payments and late fees, which is now bad on my credit all because of the incompetent imbisuls. They also want to argue with us about getting our down payment back. So rather than them just crediting us back I now also have to call and dispute the charges amongst everything else I have to take care of.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of East Charlotte Nissan:
Made a deal on phone on Monday. I was out of town. When we went to close Friday, they caught us at door and indicated price had changed. Norman had a phone message 2 hours before I showed up indicating final price - tax & tags. Price when showed up was 3k more. They did not apoligize and tried to pass off as not a deal, but a what if. If that was case, why did they meet us at door and try to keep us out of shownroom. Scott was unprofessional and would not walk me on the events that transpired. Not recommeded. Go to South Blvd.

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