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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,609 Reviews
East Hills Chevrolet of Douglaston is a Chevy dealership in Douglaston, bringing quality vehicles. We offer a wide inventory of new Chevrolet for sale and used Chevrolet for sale options, ensuring that drivers can find the best match for their needs. Besides, we also supply a full range of authentic Chevy auto parts to meet all your vehicle's requirements. Our skilled technicians deliver exceptional services, whether you need routine maintenance or intricate repairs, to keep your Chevrolet in peak condition.
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240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,609 reviews

December 30, 2025

I am very disappointed with my experience. My car stayed in this service center for four months, and when it was returned to me, it still has electronic issues. To this day, I do not know what More

by Dr Mazin Dujaili
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr X
Dec 31, 2025 -

East Hills Chevrolet of Douglaston responded

Dear Dr. Dujaili, Thank you for letting me know of your frustration with the length of time it has taken to resolve the issues with your vehicle and for the lack of a response from my team. The issues are independent, but they sound related. August 2025 – You brought your vehicle to us for a bad battery. We replaced your battery which, at the time, failed the battery load test. You left, and the vehicle operated fine. September 2025 – You brought your vehicle to us for what looked like a bad battery; however, upon inspection it was a bad telematics module which caused a draw on your battery and consequently drained your battery. The Telematics module was on backorder with the manufacturer, and we were able to provide you with a loaner vehicle. September 2025 – Shortly after you picked up your vehicle from your previous repair order, dashboard warning lights came on, and you returned. We put you back in a loaner vehicle while we diagnosed the issue. We replaced your forward collision camera, cooling fan, valve adjusters, performed work on a GM Bulletin injector issue, and installed a computer update which corrected the outstanding issues. Your 2025 Chevy Equinox should not have had these issues at this early age. Reviewing the notes on your repair orders, while the length of time your vehicle was in our service center was long, my team did everything they could do to assess its ailments, to work with the manufacturer and suppliers to get you a proper diagnosis and resolution, they placed you in a loaner vehicle to minimize inconvenience, and they refused to return you the vehicle until all the issues were resolved. These are all actions of a world-class dealership. I hope you will reconsider this negative review of East Hills Chevrolet. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 26, 2025

We (my uncle and me) always trust this dealer to take care our Suburbans, if we have any issues, and Got it Fixed of course, honest people and great experience as always Thumbs up to Gary👍👍 Many Tha More

by A Gunawan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Sharma
Mar 26, 2025 -

East Hills Chevrolet of Douglaston responded

Thank you for your wonderful review! We appreciate your trust in East Hills Chevrolet of Douglaston to take care of your Suburbans. It's great to hear that you had a fantastic experience with Gary and that we were able to resolve your issues honestly. We look forward to seeing you and your uncle again in the future! Many thanks! Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com

December 27, 2024

We have worked with two other dealerships and were very unhappy. I contacted East Hills Chevrolet by email. I knew exactly what I wanted and wanted the best number. This was for a lease. Cody Allen res More

by Caroline S
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

East Hills Chevrolet of Douglaston responded

Thank you, Caroline, for your wonderful review! We're thrilled to hear that your experience with East Hills Chevrolet of Douglaston and Cody was so positive, especially after your previous challenges with other dealerships. It’s great that we could meet your expectations and provide a hassle-free leasing process. We look forward to assisting you again in the future and appreciate your recommendation! Safe travels in your new lease! Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com

July 06, 2024

I first want to say I did not buy a vehicle from this dealership. I turned in my lease they were helpful with this which was a good first step. I sat down with a sales rep who was a good dude. When it c More

by jasonlotz11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saeed Mohamed, Jhonnattan Valerio, Bob Schwarz
Jul 26, 2024 -

East Hills Chevrolet of Douglaston responded

Dear Jason, It was relayed to my you have already spoken with our general manager regarding your experience. From our understanding, you ended up leasing your Silverado ZR2 at another dealership instead of financing it, like you had discussed with us. Leasing is different from financing and the difference in payment is because you’re leasing, not financing. You simply cannot compare the prices, especially given the vehicles were the same. We are extremely competitive with our pricing and we only wish we had the opportunity to quote you on a lease when you were here. Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

March 29, 2024

I’ve been a customer for over 12 years and just got an other car it was fast and the team at east hills did everything possible to get me in my new car once again 5 star service More

by Garyskar30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eklovya Puri, Jhonnattan Valerio
Apr 01, 2024 -

East Hills Chevrolet of Douglaston responded

Dear Garyskar30, Thank you for your continued loyalty to East Hills Chevrolet. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 09, 2024

Jan 8th, 2024 - my wife drove off in a new Chevy Equinox! Once again Joseph Castillo and Sales Manager Joseph Sgroi exceeded all expectations! They were awesome! This is our 6th new car lease from this deale More

by Raymond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Castillo, Joe Sgroi, Jhonnattan Valerio
Jan 10, 2024 -

East Hills Chevrolet of Douglaston responded

Ray, thank you so much for the wonderful review of your experience at East Hills Chevrolet of Douglaston. Congrats to you and your wife on your new Chevy Equinox! Joseph is one of the best at his profession, and I feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. I hope to see you again soon. Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com

January 06, 2024

Great experience at leasing my 3rd vehicle at East Hills Chevrolet of Douglaston. Sales associate Cody Allen was extremely helpful and provided me with all necessary information in regards to my lease. Mr More

by eagle391983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

East Hills Chevrolet of Douglaston responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Cody’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com

October 30, 2023

Very slow at responding. Not a dealership I would want to deal with. Wanted to wholesale my vehicle at an insulting low ball price. It is no wonder they have been trying to s More

by richjp24
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Monge
Oct 30, 2023 -

East Hills Chevrolet of Douglaston responded

Dear richjp24, I'm sorry the wholesale price of your vehicle was not what you were expecting. We wish you the best selling your vehicle. Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 29, 2023

Erik Mendoza at East Hills Dougaston was amazing! Everything was efficient and smooth. I would recommend Erik if you are looking for a new car! More

by Kristine Prestia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Mendoza
Jul 31, 2023 -

East Hills Chevrolet of Douglaston responded

Dear Kristine, Thank you for trusting your car purchase to East Hills Chevrolet of Douglaston and for writing what you did about Erik. He's an asset to our business and I know he will enjoy reading what you wrote. We wish you all the best with your new vehicle! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 23, 2023

Chris at Chevy East Hills in Douglaston was the best! My daughter bought a car from him and a week later I was there buying a car from him, too! He was so helpful and he made it so easy! We were both so More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Berger, Christopher Chou
Jul 25, 2023 -

East Hills Chevrolet of Douglaston responded

I loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com

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