Read Reviews East Hills Chrysler Jeep Dodge

East Hills Chrysler Jeep Dodge

East Hills Chrysler Jeep Dodge

2300 Northern Boulevard
Roslyn, New York 11548


Sales: (516) 621-9191
Service: (516) 621-9191
Parts: (516) 621-9191

East Hills Chrysler Jeep Dodge
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 151 reviews

4.7

4.7 out of 5

299 lifetime reviews

East Hills Chrysler Jeep Dodge

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Certified: East Hills Chrysler Jeep Dodge

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, East Hills Chrysler Jeep Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About East Hills Chrysler Jeep Dodge

Welcome to East Hills Chrysler Jeep Dodge Ram!

Since 1975, East Hills has been satisfying the automotive needs of New York families. We are a family owned dealership and we are pleased to say we have many employees with us for more than 20 years.

We are proud to carry the impressive line-up of Chrysler products, including Jeep, Dodge, and Ram.

Standard with every vehicle purchase from East Hills is membership in our exclusive AutoAwards customer rewards program. Membership benefits include:

AutoAwards Earnings Account - save up to $5,000 off a future vehicle purchase

AutoAwards Gift Certificate Program

Members-Only Parts & Service Program

Unlimited $7 Lube, Oil, and Filter Changes

FREE NYS Inspections for Life

FREE Loaner Cars

FREE Towing Program

FREE Lost Key Return Service

FREE VIP Shuttle Service

And much more!

So whether you live in Westbury or Huntington or Garden City or anywhere in New York, contact us today and discover the East Hills advantage!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 8:00 AM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Free WiFi Free Coffee
After Hours Drop-Off Free Drinks
Customer Lounge Area Free Loaner Cars
Cable TV Instant Financing
Drive-In Service Parts Store
Shuttle Service Vending Machines
Valet Parking Pet Friendly

howbtno
6/12/2013 9:33:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred BorzooyehFred Borzooyeh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of East Hills Chrysler Jeep Dodge:

Not only is this a great dealership but working with Fred B was an awesome experience. Fred is as professional and as friendly as they come, so much so that my family has purchased it's second Jeep in less than 11 months from Fred and I could say it won't be the last going forward. Fred and the team at East Hills are top notch and I would not hesitate in sending any friends or family to them in the future.

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MyJeep2014
6/11/2013 9:16:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stan EwingStan Ewing
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of East Hills Chrysler Jeep Dodge:

Mr. Stan Ewing was very professional and assisted me in all my needs and made the whole car buying process a very good experience. I would definitely recommend the Dealership to friends and especially Mr. Ewing.

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Response From: East Hills Chrysler Jeep Dodge
Added: 6/11/2013 12:32:54 PM

Dear MyJeep2014,

Thank you for purchasing your vehicle from East Hills Chrysler Jeep Dodge Ram. We appreciate your business and your referral of your salesperson, Stan Ewing. We look forward to seeing you take advantage of our unlimited $7 oil changes that come with your complimentary enrollment in our AutoAwards customer rewards program.

Sincerely,

Phil Wolhar
Customer Satisfaction Coordinator
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
KCamps
6/3/2013 10:40:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Gary CandulloGary Candullo
Steve DeSettoSteve DeSetto
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.6

My Review Of East Hills Chrysler Jeep Dodge:

I received a letter from East Hills asking that I come in to trade my 2011 Jeep for a 2014 Jeep. I called the dealership and spoke with Gary who advised they were interested in swapping out my lease. East Hills had my 2011 Jeep lease, so he said it would be an easy transition and asked me to come in to work the numbers. I took a day off of work, and went in to discuss the lease terms. Gary had my 2011 Jeep inspected and they contacted the lien holder for dealer buyout information. After working the numbers, the sales team advised that I could get into the new Jeep for nothing down and increased my monthly payment by $10. Everything was set and I was scheduled to pick up the new Jeep the following day. Another day off of work, I called Gary in the morning and he said that 'they couldn't find the car' and asked me to give them a few hours. I called back a few hours later and he said to come by and start signing the docs. When I showed up, the new Jeep was pulled up outside. Gary brought me over to it, replaced the insurance and registration and paired my Iphone to the new Jeep. Gary went inside the dealership to get the paper work together while I stayed in the Jeep testing out the new bells and whistles. While I was in the Jeep, the detail guy came over and told me that the Jeep had been on the lot the whole day but they kept going back and forth about whether or not it should be 'prepped.' So, I went back into the dealership only to be told by the sales manager, Steve, that they made a mistake when working the numbers and would need an additional $2000 down and increase my monthly payment by $40!!?!? As a returning customer and having been invited by the dealership into this new 'deal' and after everything I went through--transferring insurance and registration, etc., for them to change the deal at the last possible second is nothing short of disgusting and is the exact reason dealerships get a bad rap! Amazingly, when I contacted Atlantic Jeep in West Islip and told them about what happened, they were able to get me into the 2014 Jeep without needing any extra money or increasing my monthly payments!!!!! East Hills Jeep is a rip off and has shady business practices. DO NOT USE EAST HILLS JEEP!!!!!

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Response From: East Hills Chrysler Jeep Dodge
Added: 6/6/2013 3:44:07 PM

Dear KCamps,

You are 100% correct. My team let you down. I appreciate you taking the time to speak to our owner and air your frustrations. Thank you also for speaking with me. We take what you said very seriously and we met with our sales and management team the day you spoke with us to reiterate how we expect to conduct business in a straightforward manner.

We thank you for your feedback and willingness to speak with us.

Sincerely,

Phil Wolhar
Director of Customer Service
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
JorgeCorletto
4/17/2013 12:32:16 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jorge MolinaJorge Molina
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of East Hills Chrysler Jeep Dodge:

In Nov 2012 one of my friends recommended this dealer because he had very good experiences with his prior purchases and services for his cars. To be honest, after visiting several dealers and almost getting a deal in a different place (frustration after frustration) with different dealers and sales personnel, I finally decided to visit East Hills Chrysler Jeep Dodge and there I met this wonderful sales representative (Jorge Molina) who was able to click successfully with my needs for a nice, certified used car. He, as opposed to many other dealer employees from other dealerships who are overwhelmingly annoying, Jorge showed a very professional, empathetic, friendly attitude, and he seemed to honestly look for my best interest, honoring the importance of a satisfied customer. That's why I made a deal with him, and the car I bought was perfect for my needs, affordable, with the certified guaranty that gives a strong piece of mind. If you are looking for an excellent and satisfactory experience as a customer and are planning to buy a new or used car, East Hills Chrysler Jeep Dodge is the right place for you. Thank you Jorge Molina and thanks for offering your very best ......

JORGE MEJIA-CORLETTO

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Response From: East Hills Chrysler Jeep Dodge
Added: 4/25/2013 3:44:36 PM

Dear Jorge,

Thank you so much for trusting East Hills Chrysler Jeep Dodge Ram with your vehicle needs. We get a lot of referrals from customers and I appreciate your feedback about how we performed as a dealership and how your salesperson, Jorge Molina, addressed your needs and concerns. I'm happy to welcome you to our family.

Thank you again for your business.

Sincerely,

Phil Wolhar
Chief Marketing Officer
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
mdejesus977
4/7/2013 7:13:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ann DeMayoAnn DeMayo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of East Hills Chrysler Jeep Dodge:

Overall great experience. Ann and Mike are extremely knowledgeable, friendly and patient. The process was smooth from initial contact to final signature. I will absolutely recommend East Hills Jeep and their incredible staff to friends and family. Thank you.

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Response From: East Hills Chrysler Jeep Dodge
Added: 4/12/2013 10:23:19 AM

Dear mdejesus977,

Thank you so much for the purchase of a vehicle from us. We appreciate your trust in East Hills Chrysler Jeep Dodge Ram and the kind words you wrote about your salesperson, Ann DeMayo, and sales manager, Mike Kennedy.

We look forward to handling any and all referrals with the same quality of service we gave you. Don't forget with our AutoAwards program, you receive $150 in your earnings account for EVERY referral who purchases from us. It's just our way of giving back to our loyal customers.

We wish you all the best!

Sincerely,

Phil Wolhar
Director of Customer Satisfaction
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
lauren331
2/27/2013 5:03:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curtis RoseCurtis Rose
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of East Hills Chrysler Jeep Dodge:

Curtis was able to answer all our questions. He was very knowledgeable about cars and helped us to make the decision between our 2 choices. I was very satisfied.

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Response From: East Hills Chrysler Jeep Dodge
Added: 3/6/2013 3:17:22 PM

Dear lauren331,

Thank you for trusting East Hills Chrysler Jeep Dodge Ram with your purchase. We welcome you to our family.

Sincerely,

Phil Wolhar
Director of Customer Service
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
inlove
2/27/2013 4:10:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curtis RoseCurtis Rose
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of East Hills Chrysler Jeep Dodge:

Mr. Rose was very helpful and extremely patient with us during our many questions. He answered them all and didn't mind our many returns and phone calls. I will buy another car from him in the future

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Response From: East Hills Chrysler Jeep Dodge
Added: 3/6/2013 3:16:14 PM

Dear inlove,

Thank you for writing this review. We appreciate your comments. Don't forget to get the $150 in AutoAwards dollars for each referral you send to us in your AutoAwards Earnings Account. This will make your next purchase even less expensive as these funds get deducted from your best price. It's just another way we reward our loyal customers.

Sincerely,

Phil Wolhar
Director of Customer Service
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
threegirls
2/27/2013 1:52:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curtis RoseCurtis Rose
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of East Hills Chrysler Jeep Dodge:

Curtis Rose is an excellent sales person. This is my second vehicle that I have purchased from Curtis Rose and I will continue to purchase vehicles from him. What a great experience!

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Response From: East Hills Chrysler Jeep Dodge
Added: 3/6/2013 3:14:02 PM

Dear threegirls,

Thank you so much for your business and for writing this review. Curtis is one of the reasons we are as successful as we are and I know he will appreciate your kind words.

Enjoy your new vehicle!

Phil Wolhar
Customer Service Director
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
inkoman
2/18/2013 10:36:17 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Tony KullawattanaTony Kullawattana
  • Customer Service:

    3
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.8

My Review Of East Hills Chrysler Jeep Dodge:

They played around for 4 hours until I got so tired that didn't even realized what I'm doing and they took an advantage of that to rip me off! I made a deal on the phone and in person (when I walked in) with this Toni guy for 18k+ taxes and fees, but when I got home and I looked again trough my papers next morning, I found out that somehow they charged me 21k + taxes. Not even mentioning they sold me extended warranty for almost $2500 on certified pre-owned car!
DISHONEST! NON-PROFESSIONAL!
SIMPLY THE WORST DEALERSHIP I'VE EVER WENT TO!
I WISH I NEVER MEAT THIS PEOPLE!
AVOID AT ALL COST!!!!

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Response From: East Hills Chrysler Jeep Dodge
Added: 2/18/2013 1:20:10 PM

Dear inkoman,

I am so sorry you are as upset as you are about your experience. We strive for a world-class purchase and ownership experience and we would like to get in touch with you to get a better understanding of your transaction. None of our sales managers recognize the username you used to write this review. Tony Kullawattana, the only sales rep we have with the name you mentioned in your review, cannot determine your name -- even based on reviewing his sales records over the past two months.

At any point prior to writing this review, did you speak to any of our managers? Please advise as my general sales manager, Ed Whiffen, would like to assist wherever he can.

Sincerely,

Phil Wolhar
Customer Service Director
East Hills Chrysler Jeep Dodge Ram
pwolhar@easthillsjeep.com

Twitter
vgsdeal
2/14/2013 10:34:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred BorzooyehFred Borzooyeh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of East Hills Chrysler Jeep Dodge:

Fred is nice to deal with. He knows his cars and the dealeship is excellent. Just look around, everybody appears happy to serve you. I would totally receommend Fred and East Hills.
Paul Uberti

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Response From: East Hills Chrysler Jeep Dodge
Added: 2/18/2013 1:56:44 PM

Dear Paul,

Thank you for trusting us with your vehicle needs and for writing this review. We appreciate the feedback.

Sincerely,

Phil Wolhar
Customer Service Director
East Hills Chrysler Jeep Dodge
pwolhar@easthillsjeep.com

Twitter

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