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East Tennessee Dodge Chrysler Jeep - Service Center

Crossville, TN

4.9
39 Reviews

39 Reviews of East Tennessee Dodge Chrysler Jeep - Service Center

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August 25, 2025

Excellent customer service. On time and finished earlier than quoted. Totally pleased with this service to my vehicle. More

by mvwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Had a major service done ($700), which was executed professionally. Ok there. Upon payment, I used a coupon, received earlier, for 7% off ($50). Three days later received another coupon from the dealer More

by sjremmert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Others
August 22, 2025

Great service, short wait time! Thanks! You guys are very good, car runs very well Ang I’m happy! More

by perryaschultz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Had an appointment to have my oil changed. They took my car in on time and had it finished very fast. More

by LSUSANBREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

The entire staff is professional, helpful and empathic for the buyers needs. I highly recommend this place. More

by RLEAHY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Bilbrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

The guys did a great job working with my fiance, and myself. We wound up with two new vehicles, and they were patient and knowledgeable. I recommend them, and will be back when I ever need another vehic More

by Jana B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Sadowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Martin, and Jacob Bradshaw
August 17, 2025

The service department has always provided me with exceptional customer care and customer service. Thank you More

by JUSTINIPPOLITO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale, Joshua, Austin
August 14, 2025

Purchased new 3500 in 2010 and they have performed all the regular maintenance. Service department always prompt and professional and have completed required maintenance to keep the Dodge running and kee More

by GARCIN5658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

In and out quickly. Great service and communication.. Tire rotation and inspection was on point! More

by TOSHIAPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Kind mechanics who care. They listen and provide efficient service. Car doc gives service every day. More

by SKYESHELTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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