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East Tennessee Ford

Crossville, TN

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Employees
Reviews
Vehicles
4.8
89 Reviews
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2712 North Main Street

Crossville, TN

38555

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Showing 89 reviews

June 15, 2025

Work completed in a timely manner and good communication. New ca complimentary services and oil change More

by JLAPSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2025

Wonderful staff even though they have to upsell! Great work and customer service. Always attentive to the vehicles needs. More

by lindaafisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2025

Very good service and polite employee loyees a comfortable atmosphere Overall a very good experience! More

by MARKEWOODY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2025

Awesome job! Quick and straight forward! Will was very friendly and was helpful to all during my visit! More

by Kevin Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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June 15, 2025

Will Harvey is a great service rep. He is always looking out for the best interest of the customer, and is a pleasure to work with! More

by EDWARDZUBAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Harvey
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June 15, 2025

All representives were courteous & friendly ,service work done as described in timely manner, near price estimated More

by rksmith74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2025

Awesome service as always. ... I don't have else to say. Hmm. Hmm.hmm.hmm More

by minnapcrabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2025

Good explanation of what needs done as my vehicle approaches 100,000; basic service and once over was good. More

by smiths14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

Everything seems to have gone well. The CV axel and boot on the passenger side was replaced and covered under our extended warranty. More

by rhaycox
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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June 13, 2025

Great communication, upfront and honest. Called with updates and had my truck ready on time. More

by BOYBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Davenport super guy!
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