East Tennessee Ford - Service Center

Great dealership and friendly personnel. Happy with the work that is performed on my Edge and Escape. Happy with the work that is performed on my Edge and Escape. More

The service staff are very professional good fast service I arrived about an hour earlier than my appointment and my truck was still fully serviced in about an hour I arrived about an hour earlier than my appointment and my truck was still fully serviced in about an hour More

Thomas was great in getting my car in for the tire. Had to buy a new and got to use my Ford Points. So it was a win win. He is always so nice and polite. Had to buy a new and got to use my Ford Points. So it was a win win. He is always so nice and polite. More

Work was done properly and a very helpful staff answering my questions I got my car back sooner than expected my questions I got my car back sooner than expected More

Will was very helpful and courteous. The work was completed in a timely manner. We were very pleased. The work was completed in a timely manner. We were very pleased. More

The Service Department took care of all my needs quickly. Will is easy to work with, professional, attentive, and personable. The techs always handle the task at hand very well. Will is easy to work with, professional, attentive, and personable. The techs always handle the task at hand very well. More

Service people were helpful and Curtious did I nice job and completed service in a timely fashion. and completed service in a timely fashion. More

This was my first experience at East Tennessee Ford. Staff were friendly and provided fast and efficient vehicle service. Staff were friendly and provided fast and efficient vehicle service. More

The service was performed quickly and efficiently. When I went into the write-up area to check on my paperwork, the write-up people were talking and joking around even though my vehicle was done. Whe When I went into the write-up area to check on my paperwork, the write-up people were talking and joking around even though my vehicle was done. When I made my appointment, the service writer asked me if I bought my vehicle at East Tenn. Ford, I answered him but that information is not germane to getting service there but leaves me suspect as to the quality of service I was to receive. More

I always receive great service here. Always satisfied with the service, knowledgeable, and helpful. Friendly emplyess Always satisfied with the service, knowledgeable, and helpful. Friendly emplyess More