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East Tennessee Ford - Service Center

Crossville, TN

4.8
56 Reviews

56 Reviews of East Tennessee Ford - Service Center

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May 14, 2025

Service department always does a fantastic job. Very professional and accommodating at every visit. Highly recommend. More

by STOVERWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Work done on time. Workmanship good quality. Cost was appropriate and fair for the work completed More

by Scottdavidrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas williams
May 12, 2025

Excellent service an excellent repair service I will always deal with East Tennesse Ford Thank You so much More

by JABONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

The people in the service center a real friendly the sitting room is real clean the service manager was real polite and let me know how long it was going to take they had me in and out and about a half More

by kr66228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

The service rep was attentive and very informative and good at his job, he answered all are questions. More

by tuley68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Williams
December 12, 2019

The service department at ETF in recent months has increased their pricing, replaced personnel and started pushing fuel additives. Additionally, you also have to pay an $7.00 extra with your oil chan More

by Trek1
Recommend Dealer
No
Employees Worked With
Service
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