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Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

Baltimore, MD

4.8
67 Reviews
Easterns Automotive Group is a family-owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Easterns operates ten retail locations around DC, Maryland, and Virginia with a 160,000 square foot corporate headquarters and centralized reconditioning facility. Every Easterns vehicle has passed a rigorous multi-point certification check so you can buy with confidence. Search our vast inventory of over 1000 cars where your experience is completely customizable. 100 % Online, in-person or a mix of both. So, buy your next dream car or just upgrade vehicle in person or have the car come to you. At Easterns we are committed to offering Any Car, Any Way, for Everyone ®.
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5720 Reistertown Road

Baltimore, MD

21215

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Showing 67 reviews

April 03, 2025

I could not have been more happier with my 2nd purchase from Will Butler at this dealership. If you ask for him, I promise you a great shopping experience! More

by pearsonjudy05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

April 01, 2025

customer service is A1, they’re are very patient with you and work with you through the whole process More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

March 28, 2025

Walked in to Easterns they got me done no problem very easy and no hassles More

by michaeljr2037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

March 22, 2025

Although I didn't leave with a car, my experience was very good Mr. King was very helpful and informative I felt like family, he is a people person and very funny. I've never had and experience so good a More

by teahalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chano King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

March 10, 2025

DIDNT COMPLETE THE JOB, NOBODY IS HELPFUL HERE! ! dont give them business, unprofessional business smh More

by kala.swann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isa Shabazz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Summerville
1.0
This rating includes all reviews, with more weight given to recent reviews.
AUTUMN JACKSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chano King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : female in tag & title department , Aris Puryear, Jose Hernandez, Willis Horning, Romain Ismael
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

March 08, 2025

Very helpful and willing. Made me feel good about my purchase didn’t try to hard to sell me . More

by Des
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

March 07, 2025

Mr. Puryear, helped me get a car, your job is truly what they say your credit. He is truly the best. Thank you Mr. Puryear More

by Jada C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aris Puryear
March 07, 2025

I had a wonderful experience at Easterns. Mr Chano was super helpful and the process was extremely fast. I love my truck. More

by Akmyerss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chano King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

March 04, 2025

My Greatest appreciation & aberration to Mr Butler a wonderful salesman and Ms Jay ( a magnificent manager). I purchased this vehicle today thanks there hard work. If you’re looking for your next car- More

by rymtaylor0630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Summerville
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

March 01, 2025

Mr. Butler is THE BEST! Hands down! Definitely gone above and beyond to get me into a vehicle and I am highly satisfied! More

by dreams7ylessalon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Summerville
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

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