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Easy Honda - Service Center

Houston, TX

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126 Reviews

126 Reviews of Easy Honda - Service Center

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May 01, 2025

This dealership treat their customers as a first class customers. An excellent service and good quality. More

by Juan Fratti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teno Fontenot, Nicholas Acevedo, Greg Emmitte, Willie Evans, Alejandro Gamez, Erik Baatz, Andres Charry, Irvin Gonzalez, Brenda Gonzales, Sean Weaver
November 15, 2024

I hate this place after today. Driving there from quite a distance and could not get an oil change. More

by cddickson1
Service Communication
Recommend Dealer
No
Employees Worked With
Nor sure who he was
July 09, 2022

Service Center - Showed up on time for 11:30 AM oil change appt. Was told ~ 2hr wait. Had to leave after waiting 2 hours and no update. Car was still waiting in parking lot queue. Not sure what point o More

by Tri.lam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake
July 08, 2021

Needed complicated service on Odyssey with passenger sliding door not opening. Easy fixed it pronto with a very reasonable price. This car is a mobility van for a invalid/wheelchair and could not get it More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Flores
November 21, 2020

Mr Erik Baatz was very helpful he answer all my questions took very good care of everything . Thank you so much Mr Erik Baatz Good job More

by yolandataylor0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Nov 21, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Erik for providing you with knowledgeable service. We look forward to working with you again.

November 21, 2020

I was very pleased with my Service Advisor. He greeted me promptly at my 7am appointment. He arranged for a complementary Uber ride home. He contacted me to inform of changes that were required after mechani More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Nov 21, 2020 -

Easy Honda responded

Thank you for sharing your review, Rob. We are happy to know that you enjoyed our services. We look forward to working with you again.

November 20, 2020

Always great customer service and professionalism. Never have I ever experienced anything less than quality service. Anything I have questions about they fully explain everything. Thank you Carlos Flores an More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flores and Darius Griffin
Nov 21, 2020 -

Easy Honda responded

Thank you for the great review, Kimberly. We will be sure to thank Carlos and Darius for providing you with excellent service. We look forward to working with you again.

November 14, 2020

Customer service at Spring Branch Honda is always outstanding. I highly recommend it. Definitely, their service when you purchase your car is only the beginning of a wonderful relationship. Maria Mir More

by Daniela Pons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda
Nov 15, 2020 -

Easy Honda responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership! Safe travels!

November 12, 2020

Very professional, yet personable and communication was exceptional. The service was excellent and I was extremely comfortable the entire time during my wait! I will continue to bring my vehicle here! More

by caron77054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda, Marcos Lucio
Nov 12, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of our team who has provided good customer service. We appreciate your business and we are always here to help!

November 11, 2020

Spring Branch Honda and all the problem on my car in a quick manner. I have not scheduled my repair but the service attendant expedited to work. More

by April.Lauper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 11, 2020 -

Easy Honda responded

April, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

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