Easy Honda - Service Center

Sometimes a person just lucks into an excellent service advisor. The first time I visited Spring Branch Honda/Goodson Honda West at that time, Anthony Moore was the advisor who wrote up my maintenance requ advisor. The first time I visited Spring Branch Honda/Goodson Honda West at that time, Anthony Moore was the advisor who wrote up my maintenance request & verified the desired service. He just seemed to know that I was an owner who took pride in my car's operation & appearance. He never "suggested" any unnecessary service just to pad the bill. I knew from that first experience that he would be the one I would request for all subsequent maintenance & accessories. I liked his friendly, easy-going, non-aggressive attitude. (I got the impression that he gave me credit for being a somewhat knowledgeable car owner.) He inputs his advice when I ask for it. He never paged me but always walked to the new car waiting room (quiet area)to find me to keep me informed of progress of my car while being serviced, to personally discuss the service performed & charges with me, & thanked me for being a Spring Branch Honda customer. He always addresses me by name with each subsequent visit. He really enjoys his work & Spring Branch Honda is fortunate to have him as an employee. Who could ask for anyone better? More

I have worked with Bill Walker for years and years. Am on my second Honda from Spring Branch Honda. Bill knows your product! He's a pleasure to deal with. I have truly liked him from the get-go. A fri on my second Honda from Spring Branch Honda. Bill knows your product! He's a pleasure to deal with. I have truly liked him from the get-go. A friend of mine bought an Oddesy from SPH. He also enjoys working with Bill Walker. So, I guess you could say this is 2 great reviews. PFonda More

As a returning customer, I have been very pleased with the prompt service I receive from Service Advisor Josh Urcuyo with Spring Branch Honda. He has taken pride in accomodating me and has a professional the prompt service I receive from Service Advisor Josh Urcuyo with Spring Branch Honda. He has taken pride in accomodating me and has a professional attitude and takes time to answer any questions or concerns I might have with servicing my honda. I look forward to continuously doing business with Josh and SBH. More

Bill Walker is very friendly, corteous and helpful. He is knowledgable and can answer any questions that I have. When I don't know what my problem is, he can diagnose and advise me on what to do. His adv is knowledgable and can answer any questions that I have. When I don't know what my problem is, he can diagnose and advise me on what to do. His advice is always on the money. My overall experience with him has been excellent. I've been a customer of Bill's since 1995 and would not go to anyone else !!!!!!!!!!!!!!!! More

Getting a car serviced is never high on a car owners list of things to do but dealing with Bill Walker in the Service Department at Spring Branch Honda makes a necessary evil enjoyable. I purchased my new 20 of things to do but dealing with Bill Walker in the Service Department at Spring Branch Honda makes a necessary evil enjoyable. I purchased my new 2004 Honda Accord from this dealership and met Bill on my first service visit and I have depended on his knowledge, patience and professionalism ever since. Bill handles my phone call asking a question about "the strange sound I heard" with the same care and concern as the visit for my 75,000 mile service. Bill has educated me on everything from why the "good deal" wiper blades wore out so quickly to a detailed education about the required maintenance necessary to get top preformance and long life from my Honda. Bill always treats you like family, addresses your concerns and answers unlimited questions with knowledge and expertise. Bill is the "Family Doctor" for my car! I highly recommend Bill Walker as a Service Advisor, you can take his advise, knowing he has your best interest and your cars best preformance at the top of his priority list. Several years and several service visits later, Bill Walker continues to be my walking,talking,five star owners manual. Thank you Bill for your outstanding customer care. More

I have used Anthony as my service consultant each time an he has delivered quality service each time . I like the way he keeps me updated on the progress of my car. He takes my concerns seriously and is alw he has delivered quality service each time . I like the way he keeps me updated on the progress of my car. He takes my concerns seriously and is always very nice . After using Anthony at Spring Branch Honda I will be a repeat customer . More

I have been dealing with Spring Branch Honda since I bought by 2003 Honda Accord. Prior to switching to Spring Branch Honda, I was a customer of Gillman Honda for 15 years. Spring Branch has far excee bought by 2003 Honda Accord. Prior to switching to Spring Branch Honda, I was a customer of Gillman Honda for 15 years. Spring Branch has far exceeded my expectations over Gillman with their level of customer service in every way. The staff are all extremely courteous, helpful and professional. Bill Walker has been my Service Rep since the beginning and he is the BEST!!! Not only do I trust Bill, but he always takes the time to answer any question I might have and explains in detail why and what needs to be done. If I have a repair other than maintenance service, Bill always picks up the phone immediately and has the explanation and cost ready for me so that I am not caught off guard when I pick up my car. He is truly the ultimate service rep who cares about his customers. I will always feel confident with Bill taking care of me and my Honda. More

Every time I bring my car in for service,Anthony Moore will help me with all the question that I had, he is very friendly and help full. I will go to spring Honda every time my car need service. will help me with all the question that I had, he is very friendly and help full. I will go to spring Honda every time my car need service. More

This is the 4th Honda that I bought from Sping Branch Honda. Rick Wang is always my sales person and Bill Walker is always my service tech. I have never been disappointed is the Sales or Sevice of my c Honda. Rick Wang is always my sales person and Bill Walker is always my service tech. I have never been disappointed is the Sales or Sevice of my cars at Spring Branch Honda!!!! More

I have used this service dept. for 11 years. For most of that time, Bill Walker has been my service rep. I trust him absolutely. He has helped me in many situations over the years. I will always call him fi that time, Bill Walker has been my service rep. I trust him absolutely. He has helped me in many situations over the years. I will always call him first! More