Easy Honda - Service Center

Positive: I have two Hondas and I've been using this dealer for several years with great success. The quality of work is very good and they continuously run specials and coupons. If you time it right y dealer for several years with great success. The quality of work is very good and they continuously run specials and coupons. If you time it right you can have this dealer service at a lower rate than an independent shop. Negative: the only negative is their courtesy shuttle service. Very convenient in the morning but really inconvenient in the afternoon. Their last round to pick up customers is at 3:30 p.m. I think a lot of people get off of work at 5:00 p.m. on average. How can they make it back to the dealer to pick up their cars? More

We have two 2005 Hondas- a Pilot and a CRV that we purchased from Spring Branch Honda (formerly Goodson Honda West). During the past 7 years, we have exclusively used the dealership to service our veh purchased from Spring Branch Honda (formerly Goodson Honda West). During the past 7 years, we have exclusively used the dealership to service our vehicles and for the bulk of that time, Anthony Moore was our service rep. Anthony is professional, courteous, friendly, fair, and honest and he goes out of his way to explain to us what the service options are and then ultimately what was done to our vehicles. The cars have always been delivered on time and at the agreed price. Although there is now a dealership closer to us, we have chosen to make the extra 15 mile round trip to Spring Branch because of the service we have received through Anthony and his team. We highly recommend the service department and Anthony in particular. More

We have two Hondas- 2007 Odyssey and 2011 accord that we purchased from Spring Branch Honda. We have exclusively used the dealership to service our vehicles and Anthony Moore was our service rep. He is pro purchased from Spring Branch Honda. We have exclusively used the dealership to service our vehicles and Anthony Moore was our service rep. He is professional, courteous, friendly, fair, and honest and he goes out of his way to explain what the service options are and then ultimately what was done to our vehicles. The cars have always been delivered on time and at the agreed price. We highly recommend the Spring Branch Honda service department and Mr. Anthony Moore in particular. More

I have had my car serviced at Spring Branch Honda since 2010, and have been consistently impressed with their level of customer service. All staff are extremely courteous and professional, and take time to 2010, and have been consistently impressed with their level of customer service. All staff are extremely courteous and professional, and take time to answer any questions or explain in detail what needs to be done. During my recent visit, I had an alignment job performed on my vehicle, and Charley suggested that we get all 4 tires replaced. However, after installing a new set of tires, the alignment seemed to be off again. Peggy very kindly offered to have the car looked at again, and a second alignment was done a week later at no additional charge. I would also like to mention that Tim Swafford is an exceptional manager, who cares both about his customers as well as his team. I arrived at 4pm one day, only to find that the last shuttle service is at 3:30pm and that the drivers get let off at 4pm. Even though one of the drivers was agreeable to taking me home, Tim intervened and drove me home himself. Despite having moved a considerable distance away from Spring Branch, I will be sure to continue taking my vehicle there if any major repair work is required in the future. More

These guys far exceeded my expectations and I am a very hard customer to please. If you need your car serviced, go to Goodson Honda West on Old Katy Rd and ask for technician Ben Whorley. He is very experi hard customer to please. If you need your car serviced, go to Goodson Honda West on Old Katy Rd and ask for technician Ben Whorley. He is very experienced and knowledgeable. But don't take my word for it, find out for yourself. I was also impressed with Josh U. (cust service) and Jeff Dahl's (cust service manager) patience and diplomacy in solving my problem. More