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EchoPark Automotive Charlotte

Charlotte, NC

4.7
404 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 404 reviews

February 28, 2026

Great customer service and help me through each step to purchase my first vehicle. Very knowledgeable and giving me all the information I need about my vehicle thank you, Victoria and thank you Echo Park. More

by julia_vejar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2026

Jose was great; he helped us with our purchase of a Ford Ranger Lariat. Nice car, nice dealership, easy process. More

by jenniferhackett72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

EchoPark Automotive Charlotte responded

Thank you so much for your positive review! We are thrilled to hear that Jose provided exceptional service for your truck buying experience. Our team always aims to go above and beyond for our customers. Thank you for choosing EchoPark and we hope to see you again in the future!

February 07, 2026

This place sucks! Bought a vehicle in December as a Christmas gift. The jeep has been in the shop for more than 2 weeks. I purchased a warranty from them but every tim More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kristina Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Keen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fitzpatrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Inga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrick Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

EchoPark Automotive Charlotte responded

Hello David, We wanted to follow-up on your concerns regarding issues with the 2016 Jeep Wrangler found by the service center, as well as the extended service plan not covering the costs of the repairs. After reviewing the information you sent from the service center, it’s clear in their report that no failure has happened. These issues seem to be normal wear and tear on a 10-year-old vehicle. Because the extended service plan covers only mechanical failure, the work service center recommended was declined. Should these issues become a failure in the future, I would encourage you to reach back out to the extended service provider for assistance. EchoPark offers a 30 day/1k mile power train warranty on every vehicle sold, and unfortunately these issues would not have been addressed under that policy. We understand this isn't the news you were hoping for, and we truly appreciate the opportunity to review these details with you. While we can’t provide a different outcome at this stage, we recommend keeping the report from service center on file; should these items progress into a mechanical failure in the future, you will be well-prepared for a new claim. We value your business and wish you the very best with your vehicle moving forward.

February 04, 2026

Richie was very helpful and courteous in our car purchasing experience. I’d certainly recommend anyone reach out to him at Echo Park when they’re in the market for a new vehicle. More

by bkdelao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richmond (Richie) Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

EchoPark Automotive Charlotte responded

Thanks so much for taking the time to share your purchase experience with Richie. And don't forget to call out Guest Loyalty Center if you have any other questions or concerns. We are always here to help.

February 04, 2026

The experience was pleasant and quick. We were treated with kindness and respect. Very efficient. More

by coopmcm
Recommend Dealer
Yes
Employees Worked With
Kenneth (Ken) Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

EchoPark Automotive Charlotte responded

We are so glad you took the time to let others know what we already know - Ken is wonderful to work with! Don't forget to call or stop by here at EchoPark if you have any questions or concerns. We are always here to help.

February 04, 2026

Ken did a great job! He was very professional, knowledgeable, and helpful. He made the selling and buying process easy! More

by bamcmillan81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth (Ken) Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

EchoPark Automotive Charlotte responded

Thank you for your amazing review! We’re on a mission to be the #1 choice for used car buyers in Charlotte, and your satisfaction is proof that we’re on the right track. Congratulations on your purchase, and don't forget Ken and the entire team are here for you after the purchase so call or stop by if you need us.

January 29, 2026

Everything was great from beginning to end. Moe worked to fit the car we wanted to the budget we had. He was very polite and very helpful with to whole process. More

by Dimas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Moustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

EchoPark Automotive Charlotte responded

Dimas, thanks so much for taking the time to share your purchase experience with Mo, and for giving us some feedback on our sales process. Any other questions or concerns don't hesitate to call out Guest Loyalty Center. We are always here to help.

December 31, 2025

Ken Miller was professional and very personable. The process was easy and low pressure. Thanks More

by DT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth (Ken) Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2025

Like how there is no haggling. Ken our sales representative was pleasant and not pushy at all More

by CH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth (Ken) Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2025

Had a wonderful experience with Richie and Echo Park . Got my early Christmas present! A new truck More

by spudjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richmond (Richie) Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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