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EchoPark Automotive Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.7
411 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 411 reviews

March 23, 2026

Excellent to work with. Patient and found us a car the for all our wants. More

by Robandkristen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richmond (Richie) Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

Thanks so much for taking the time to share your purchase experience with Richie. And don't forget to call out Guest Loyalty Center if you have any other questions or concerns. We are always here to help.

March 21, 2026

Mo was great! He got me the vehicle that I wanted. He was patient with me More

by Nay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Moustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

March 19, 2026

Came to possibly trade in, no vehicles met my son’s criteria, but were able to sell his car for a decent amount. Ben Schweppe did marvelous job helping us. Thank you Ben and EchoPark!! More

by Jebeling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Allen
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Mar 20, 2026 -

Jebeling responded

Thanks again.

Mar 23, 2026 -

EchoPark Automotive Charlotte responded

Your recommendation is what we are striving for, and we are glad to know we've earned yours! We will be sure to share your feedback with Ben, Cassie and the rest of the team.

March 17, 2026

Steve Forbes and Cassie made the process quick and easy. I would definitely recommend EchoPark to anyone that is in the market to buy or sell a vehicle. More

by maryjay53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

Thanks so much for taking the time to share your experience selling your vehicle to EchoPark! We are so glad that Steve and Cassie made this an efficient experience for you, and we appreciate your recommending us to family and friends.

March 12, 2026

Dustin did a great job! So easy and efficient. Everything was ready to go prior to the appointment!! A+++ More

by jdbolt32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin “D’Max” Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

Thank you so much for your positive review! We are thrilled to hear that Dustin provided exceptional service for your car buying experience. Our team always aims to go above and beyond for our customers. Thank you for choosing EchoPark and we hope to see you again in the future!

March 12, 2026

Very good! !! Very good seller. He helped me very quickly and explained everything! I'd be happy to come back again! More

by Dog001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth (Ken) Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

Thanks so much for taking the time to share your purchase experience with Ken. And don't forget to call out Guest Loyalty Center if you have any other questions or concerns. We are always here to help.

March 10, 2026

Amazing experience here at EchoPark, Tony Ramirez was the best salesman! Go here if you want the best deal for your trade in! More

by morgannelson6625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksey Butov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth (Ken) Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milon Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richmond (Richie) Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Boettcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

Thank you so much for your positive review! We are thrilled to hear that Tony provided exceptional service for your first car buying experience. Our team always aims to go above and beyond for our customers. Thank you for choosing EchoPark and we hope to see you again in the future!

February 28, 2026

Great customer service and help me through each step to purchase my first vehicle. Very knowledgeable and giving me all the information I need about my vehicle thank you, Victoria and thank you Echo Park. More

by julia_vejar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

EchoPark Automotive Charlotte responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

February 17, 2026

Jose was great; he helped us with our purchase of a Ford Ranger Lariat. Nice car, nice dealership, easy process. More

by jenniferhackett72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

EchoPark Automotive Charlotte responded

Thank you so much for your positive review! We are thrilled to hear that Jose provided exceptional service for your truck buying experience. Our team always aims to go above and beyond for our customers. Thank you for choosing EchoPark and we hope to see you again in the future!

February 07, 2026

This place sucks! Bought a vehicle in December as a Christmas gift. The jeep has been in the shop for more than 2 weeks. I purchased a warranty from them but every tim More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kristina Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Keen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fitzpatrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Inga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrick Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

EchoPark Automotive Charlotte responded

Hello David, We wanted to follow-up on your concerns regarding issues with the 2016 Jeep Wrangler found by the service center, as well as the extended service plan not covering the costs of the repairs. After reviewing the information you sent from the service center, it’s clear in their report that no failure has happened. These issues seem to be normal wear and tear on a 10-year-old vehicle. Because the extended service plan covers only mechanical failure, the work service center recommended was declined. Should these issues become a failure in the future, I would encourage you to reach back out to the extended service provider for assistance. EchoPark offers a 30 day/1k mile power train warranty on every vehicle sold, and unfortunately these issues would not have been addressed under that policy. We understand this isn't the news you were hoping for, and we truly appreciate the opportunity to review these details with you. While we can’t provide a different outcome at this stage, we recommend keeping the report from service center on file; should these items progress into a mechanical failure in the future, you will be well-prepared for a new claim. We value your business and wish you the very best with your vehicle moving forward.

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