Ed Hicks Nissan

Service is good, process is HORRIBLE! I came in for an AutoButler application, oil change and tire rotation. The work was completed, but the tech left greasy or sweaty smudges all over th I came in for an AutoButler application, oil change and tire rotation. The work was completed, but the tech left greasy or sweaty smudges all over the car after the application of the AutoButler. Other than that, the actual service was great. The experience I had getting the appointment was a nightmare! It took me 3 days worth of phone calls, messages with no call-backs, being hung up on once, and numerous transfers from person to person within the service department to finally get an appointment only to be told that I didn't have an appointment when I got there to drop my car off, even though I had the e-mail confirmation to prove it. The appointment issue was sorted out and everything else went smooth, just a total disaster trying to get to the appointment. More

Professional and quick! Drove in to have my oil changed, friendly young man greeted me, changed my oil, rotated my tires, patched a nail hole in on of my tires and washed my Drove in to have my oil changed, friendly young man greeted me, changed my oil, rotated my tires, patched a nail hole in on of my tires and washed my truck. Thanks More

Wonderful Experience! The customer service rep Gabriel was a wonderful help and very respectful and polite. Nissan has been the best company to work with so far, and I woul The customer service rep Gabriel was a wonderful help and very respectful and polite. Nissan has been the best company to work with so far, and I would definitely say their car quality is the best thus far I have ever had! More

Nissan Frontier Purchase I was in the market for a new midsize truck. I had purchased a Nissan Frontier from Ed Hicks in 2005 and was very pleased with it over the past 12 yea I was in the market for a new midsize truck. I had purchased a Nissan Frontier from Ed Hicks in 2005 and was very pleased with it over the past 12 years. Due to the high mileage (164,000), I traded it in for a new model. Frank Rubinos was very knowledgeable in getting me aquatinted with a few different features I didn’t have on the 05. I did like the personal touch of taking me to meet the service and parts managers. More

good job I came in late in the day with a check engine light on. It was a exhaust sensor. They had it in stock and were able to get me back on the road same da I came in late in the day with a check engine light on. It was a exhaust sensor. They had it in stock and were able to get me back on the road same day about two hours later. The staff was friendly and kept me posted on the repair, offered me water and fruit. A good experience all around. Dealerships have always been a bad experience for me in the past so this was a pleasant surprise. More

Very Helpful! Steve was very helpful and walked me through the whole process of buying my first car! The dealership had a great selection and all the employees I de Steve was very helpful and walked me through the whole process of buying my first car! The dealership had a great selection and all the employees I dealt with helped to make the process easy! Thanks Ed Hicks Nissan! More

Awesome I was helped by Leah and she was so awesome! Explained everything to me in very simple words and found me a coupon to say the most money! I will def k I was helped by Leah and she was so awesome! Explained everything to me in very simple words and found me a coupon to say the most money! I will def keep going back, this is the third time going to get my car's oil change and they have always treated me so awesome More

excellent The service personnel were very helpful. I did not have to wait very long for my service. Plus they had some munchies to snack on and lot of water. The service personnel were very helpful. I did not have to wait very long for my service. Plus they had some munchies to snack on and lot of water. More

Oil change I never had any issues while getting my car serviced. The service was wonderful as I expected. I plan on getting my car serviced again in the near fut I never had any issues while getting my car serviced. The service was wonderful as I expected. I plan on getting my car serviced again in the near future. More