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Ed Martin Toyota

Noblesville, IN

4.8
5,210 Reviews
Ed Martin Toyota is located in Noblesville, IN at 141st St and SR37. We a offer Indiana's largest selection of new Toyota's. Financing is made easy with loan and lease options to meet all credit situations and budgets.
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9230 E 141st Street

Noblesville, IN

46060

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Showing 5,210 reviews

January 21, 2020

I bought a car on Saturday. It’s now Tuesday afternoon and I still don’t have a car, but I got this survey sent to me! One thing after another I hope I’m Not going to regret buying a car here! Not Hap More

by Sad customer
Recommend Dealer
No
Employees Worked With
Brian Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Toll, Elizabeth Simon
Jan 21, 2020 -

Ed Martin Toyota responded

Nikhil, Thank you for your business! We appreciate your patience on this one. The 2017 Rav4 you purchased Saturday, we had actually just got in a day or so before you came in to purchase it. We do our best to make sure each vehicle is inspected and reconditioned properly. Since this vehicle was a Toyota Certified Used Vehicle (TCUV), it goes through a 160-point quality assurance checklist. Since we were closed Sunday, we started Monday, as ordered the part required (thermostat) which came in today. Our technician has been working on the car most of the morning and completed it after lunch about an hour ago. The vehicle is now heading to our detail dept. and will be the next one done. A typical detail will take about 5-hours. We correct the paint and wax the exterior and then shampooed carpets, clean the engine bay, wheels, trunk and pretty much ever square inch will be cleaned for you. We appreciate your patience letting us take our time. We believe that in some situations slower is faster, because we will make sure the job is done right the first time, this situation is like that. We’ll have the car ready in the morning for you! Elizabeth will contact you before the end of the day with an update. If you would be so kind as to alter this review after the transaction is complete, assume all is well, we would greatly appreciate it. Thanks Eric Sarjeant General Manager Ed Martin Toyota C 317-385-9572 O 317-764-2700

Jan 21, 2020 -

Sad customer responded

I look forward to see my car in Beautiful condition! Sorry for the previous review but as you can imagine I’m anxious to have the car that I picked out. Maybe it would be better to send the survey AFTER the customer has Actually received the vehicle! I saw the survey after being told of a second day delay Looking forward to my new RAV4

January 21, 2020

Ed Martin 25 Words cannot express my experience with Ed Martin Toyota and Ed Martin Buick. They are truly dedicated to the customers buy and server experience. More

by Jrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corry Caldwell, Bryce Toll
Jan 21, 2020 -

Ed Martin Toyota responded

Thank you so much for the wonderful review of our team and dealership! We appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family!

January 21, 2020

C.P. identified what my needs were in very short order and put me in contact with the best person at Ed Martin Toyota that could take care of my needs. More

by Joe Martin
Recommend Dealer
Yes
Employees Worked With
Chirag (C.P.) Patel
Jan 21, 2020 -

Ed Martin Toyota responded

Dear Joe; Thank you so much for your wonderful review of our team and dealership. We truly appreciate it!

January 20, 2020

The dealership was very clean and inviting. Everyone I met there was friendly and went out of their way to help me I would definitely recommend this dealership to my friends More

by Greg H
Recommend Dealer
Yes
Employees Worked With
Eric Sarjeant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Sonneman
Jan 20, 2020 -

Ed Martin Toyota responded

Dear Greg; Thank you so much for your wonderful review of our team and dealership. We look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family!

January 20, 2020

Steve is incredible and was very helpful when we were searching for a vehicle within our budget that also included everything we wanted. Thanks Steve!! More

by Cai X.
Recommend Dealer
Yes
Employees Worked With
Steve Reeves
Jan 20, 2020 -

Ed Martin Toyota responded

Thank you so much, Cai! We really appreciate your business and your wonderful review of our team and dealership.

January 20, 2020

Great experience purchasing our new 4Runner! John has been incredibly helpful throughout the process of selecting, purchasing, and customizing our new Toyota 4Runner. Being a 4Runner lover since More

by Daniel75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Barrow
Jan 20, 2020 -

Ed Martin Toyota responded

Dear Daniel; Thank you so much for your wonderful review of John and our dealership. We look forward to working with you for many years to come and hope you are loving your beautiful new 4Runner! Welcome to the Ed Martin Toyota family!

January 19, 2020

Always a great experience at Ed Martin Toyota! We have done business with them for the last 15 years. Brian Fuller is one of the best sales managers you will ever work with. Brian is knowledgable and help More

by Ross
Recommend Dealer
Yes
Employees Worked With
Brian Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2020 -

Ed Martin Toyota responded

Dear Ross; Thank you so much for your wonderful review of Brian and our dealership! We appreciate your continued business and loyalty and look forward to working with you for many years to come.

January 19, 2020

I had a great experience at Ed Martin. Markiss’s quick response with a personalized video from my Cargurus request got me in the store. There willingness to get a deal done had me in a car that night. More

by Call of Duty :-)
Recommend Dealer
Yes
Employees Worked With
Justo Rodriguez, Markiss Stone
Jan 19, 2020 -

Ed Martin Toyota responded

Thank you so much for your wonderful review of our team and dealership! We hope you are loving your new car and want to welcome you to the Ed Martin Toyota family!

January 19, 2020

Great Experience @ Ed Martin Toyota I am taking the time to write a review and say that my buying experience was excellent @ Ed Martin Toyota. C.P. was honest and upfront along with his More

by jeffc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brown, Chirag (C.P.) Patel
Jan 19, 2020 -

Ed Martin Toyota responded

Dear Jeff; Thank you so much for your wonderful review of our team and dealership. We appreciate your loyalty by referring your friend to our dealership and your business. We look forward to working with you for many years to come!

January 18, 2020

Steve does an awesome job!! He is kind and courteous. What an asset for the dealership!! You will not regret working with him. Stop in and see him!! More

by Shiloh1252
Recommend Dealer
Yes
Employees Worked With
Steve Reeves
Jan 18, 2020 -

Ed Martin Toyota responded

Dear Shiloh Thank you so much for the wonderful review of Steve. We appreciate your business and look forward to working with you for many years to come!

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