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Ed Morse Cadillac Brandon
Brandon, FL
367 Reviews
Ed Morse Cadillac in Brandon for the best service, selection, and value!. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsecadillacbrandonservice.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
By Type
Showing 367 reviews
April 24, 2015
Best Car Buying Experience i would highly recommend Ed Morse Cadillac in Brandon and particularly my salesman, Mr. Jay Fernandez. I don't like going to buy new cars. I like driv i would highly recommend Ed Morse Cadillac in Brandon and particularly my salesman, Mr. Jay Fernandez. I don't like going to buy new cars. I like driving off the lot with a new car. But actually making the deal, I don't look forward to it. Jay made my experience enjoyable. They gave me fair trade value for my car. And a discount on the new one. I didn't even haggle with them because I did my research and knew I was getting a good fair deal. Thanks again Jay. Your a true asset to Ed Morse Cadillac. I will be back More
by Jason B.
Employees Worked With
Jay Fernandez
April 04, 2015
Professional Straight Forward Deal I shopped many different Cadillac dealerships in the central Florida area for one that has the volume to sale me a new 2015 SRX Cadillac at a price I I shopped many different Cadillac dealerships in the central Florida area for one that has the volume to sale me a new 2015 SRX Cadillac at a price I considered fair. Once Ed Morse Cadillac of Brandon hired Jeff Litton as the Sales Manager, Jay my sales person was able to get me the deal I wanted. Jay is patient and courteous. Via email, I negotiated through Sean (internet), who then made the appointment for me to meet with Jay. Jeff provided the details via email, saving me time. This was one of the better car buying experiences one could have. Outstanding customer service with Jeff at the helm, Jay, and Sean Manhertz. More
by GENX
November 21, 2014
got screwed i bought a 2008 cadalac salesman told me what a good car it was for a 2008 . i bought it and the lumbar seat didnt work,I drove it home that night i bought a 2008 cadalac salesman told me what a good car it was for a 2008 . i bought it and the lumbar seat didnt work,I drove it home that night , and the next day i called and told them that the lumbar seat isnt working, The sales man said well what do you expect for a 2008, what a differnce from one day to the next. by the way they lumbar cost 640 dollars. not very satisfied at all. would not deal with ed morris again ever jeff More
by watchedmedal
Employees Worked With
Joseph DiPaula
April 23, 2014
Great Car! My Cadillac xxx I bought from Ed Morse was in an accident and totaled. I was so upset. Never thought I would find another car as clean as I kept this My Cadillac xxx I bought from Ed Morse was in an accident and totaled. I was so upset. Never thought I would find another car as clean as I kept this one and be able to replace it with what the insurance allowed. I went back to Ed Morse and Marc helped me find a replacement and stay within my budget. What was so amazing is that all the used cars I looked at were in such great condition, Just like my xxx. When I am in the market for another car I think I will look for a used car again but only from Marc and only from Ed Morse where they make sure you get a high quality car whether it is new or used. More
by catfishyates
Employees Worked With
Marc Lewkowiez
March 06, 2014
Mr. Hartman handled this routine maintenance at his usual level of excellence, you can always count on Mr. Hartman to make you feel like a valued customer even if it's just routine maintenance, he consistent level of excellence, you can always count on Mr. Hartman to make you feel like a valued customer even if it's just routine maintenance, he consistently exceeds my expectation(s), thank you Mr. Hartman and the staff at Ed Morse of Brandon. More
by calesa903
Employees Worked With
Craig Hartman
February 24, 2013
I was in the market to buy a new 2012 CTS-V in 2011. I contacted Mike in service to get a recommendation on which sales associate to talk to. Mike sent me to Dexter Manley and sure glad he did. I was out contacted Mike in service to get a recommendation on which sales associate to talk to. Mike sent me to Dexter Manley and sure glad he did. I was out of town when I decided to pull the trigger on the V and wanted a special order. I spoke with Dexter and he wasted no time on getting my new V ordered. All 3 individuals Neil, Dexter, and Mike hold the standard in what to expect from the "new" era of Cadillac. I highly recommend these individuals for the purchase or lease of a new Cadillac and to have your Cadillac serviced at Ed Morse with Mike as your service advisor. I currently have all three of my vehicles serviced at Ed Morse Brandon and when the time comes to trade in and purchase a new vehicle I will be calling Dexter and Neil to make that happen. If you want a truly eye opening experience of how the customer should be treated go to Ed Morse Cadillac of Brandon, you will not be disappointed. More
by JCCorbin
November 29, 2012
These guy were great. Mike Murphy and Carlos Noguerol made this service process very smooth. After bringing 3 of my vehicles(Hummer,Cadillac and Saturn)in for service it was an hassle-free process.Along made this service process very smooth. After bringing 3 of my vehicles(Hummer,Cadillac and Saturn)in for service it was an hassle-free process.Along with Derrick in the service repair dept they are the perfect team. I will not be taking my business and vehicles any where else. Thanks again guys for great service! More
by chrisjones1973
Employees Worked With
Other Employees :
Mike Murphy,Carlos Noguerol and Derrick (Service Dept)
September 26, 2012
We were long time customers and I had an issue with the call center not getting messages to the service department. It was elevated to Mr. Snelling who did not address the concern rather he put the phone d call center not getting messages to the service department. It was elevated to Mr. Snelling who did not address the concern rather he put the phone down when I was talking and then told the service advisor this is what he did. After taking all our business to this dealership for new car purchases and service we won't be back. Now that my car is no longer under warranty I am happy to have found a shop that treats me with respect which is a shame because for years that is how this dealership treated my family and I. More
by andiem
August 20, 2012
We recently visited this dealership and met with Travis DeVall and the Sales Manager, Mr. Snelling. Both were very professional and courteous towards us. The building is clean, neat and the staff is friend DeVall and the Sales Manager, Mr. Snelling. Both were very professional and courteous towards us. The building is clean, neat and the staff is friendly and professional. Mr. DeVall made a concerted effort to find a color and equipment combination that we wanted. In the end, however, we just could not get together on an agreeable 'out the door' price. This is not meant to reflect negatively on this dealership. They did do ample follow up and tried to work out a deal. Even though we did not purchase a car, we would still have no hesitation in recommending this dealership. More
by bobkatgifts
Employees Worked With
Travis Devall
June 16, 2012
Through all the times of buying a car, this was definitely the most pleasant. Al was not only professional, he was very personable. We instantly felt comfortable with him. Besides liking the car definitely the most pleasant. Al was not only professional, he was very personable. We instantly felt comfortable with him. Besides liking the car, our experience with Al contributed to our decision to buy the car. He absolutely is not "a used car salesperson". More
by deenjustevens
Employees Worked With
Al Carter
