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Ed Morse Ford

Geneseo, IL

Overview
Employees
Reviews
Vehicles
4.9
51 Reviews
At our Ford dealership, we are committed to providing exceptional customer service. Here at Ed Morse Ford formerly Crowe Ford, we love helping new customers through the process of shopping for a new or used vehicle. And we want to ensure that your experience is straightforward and enjoyable! At our Ford dealership, our motto is Great Cars, Great Service, and Great People. And that's what you'll experience when you choose to shop with us.
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1041 S State St

Geneseo, IL

61254

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Showing 51 reviews

August 10, 2023

I had my car serviced at Ed Morse Chrysler Dodge Jeep and Ram in Kewanee Illinois. They do good work. I've been a customer for a long time. More

by rbrtpoppleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know anyone in management
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Aug 21, 2023 -

Ed Morse Ford responded

Thank you very much! We pride ourselves on doing our very best! We look forward to seeing you again!

August 05, 2023

This is the same friendly courteous professional staff this dealership had before ED Morse bought it ! everyone there treats you like you are important! Don't loose any of these people! More

by deeremoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Ed Morse Ford responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

August 03, 2023

Always very courteous and professional. Timely delivery and waiting area is always neat and clean More

by mchlfh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Ed Morse Ford responded

Thank you for the kind words! It's always a pleasure and we look forward to seeing you again!

July 31, 2023

Friendly staff. Great service. Very clean show room floor and service area. I have confidence in what they do ad say. Have been dealing with these people for a l More

by bjriggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Ed Morse Ford responded

Thank you very much! It's always a pleasure and we will continue to do our absolute best to serve you and everyone else!

July 28, 2023

Change of ownership has not affected quality of service. Well taken care of by all departments. More

by bostwick1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Ed Morse Ford responded

New name, same great quality service from the people you have known for many years! Thank you very much! We look forward to seeing you again soon!

July 20, 2023

Friendly staff and great service, what more can I say! ! We had a great experience here with 1 vehicle, we went back a year later for a second, and have sent family members too. More

by ketchr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Ed Morse Ford responded

Awesome! We take great pride on doing the best here at Ed Morse and we are so happy to learn of our great experiences here! We look forward to seeing you and family again anytime!

July 20, 2023

From the very first contact I felt at home. The gal answering the phone if extremely cheerful and I was glad we go to meet her. Sean and Doug did everything they could to accommodate us and More

by rmb.slings
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean and Doug at Kewanee Illinois
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Jul 21, 2023 -

Ed Morse Ford responded

Thank you very much! We are thrilled to know that we made your long trip well worth it and we hope you two enjoy the Subaru!

July 19, 2023

I recently purchased new tires for my chrysler town and country .I feel the price was good and had no issues i dropped the van off the night before and it was completed on time More

by blue4330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa price
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Jul 19, 2023 -

Ed Morse Ford responded

Thank you very much! All of us at Ed Morse Ford are thrilled to know that you had a wonderful experience! We look forward to seeing you again down the road!

July 19, 2023

Always get service requested and in a timely manner. The only thing service department should remind customers when certain other maintenance should be performed. More

by elbialba49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Ed Morse Ford responded

Thank you for the kind words! All of us here at Ed Morse are happy to know you have had pleasant experiences but we're always striving to do even better! We look forward to seeing you again!

July 14, 2023

We are lucky to have a Ford dealership of our own in Geneseo! The service department did a great job with our old F-150. More

by Fordtruckguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 14, 2023 -

Ed Morse Ford responded

Thank you very much! Our service department takes great pride in their work and they are thrilled to know that we served you well!

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