Ed Voyles Kia - Service Center

Very Good Service Very Good Kia collision did a great job. My vehicle was just purchased in February 2019, and 6 months later a moron hit my car at a red light. This i Very Good Kia collision did a great job. My vehicle was just purchased in February 2019, and 6 months later a moron hit my car at a red light. This is a brand new vehicle and i wanted it to look brand new again after the repairs... and it does! Thanks Josef at Service for doing my complimentary oil change. Thanks Walt Wheatley for helping with tha USAA insurance claim! I will get you Varsity burgers next time! More

Service Dept Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks to Mr Fraser and Voyles service. Recommend highly More

Poor customer service It is very unusual to get someone to answer the phone at either number. The phone rings about 20-25 times then stops. I finally got through, but the p It is very unusual to get someone to answer the phone at either number. The phone rings about 20-25 times then stops. I finally got through, but the person I needed was not available. I have left 2 messages over the last 5 days, but my call has not been returned. Now I can't get an answer. It seems that only one of the many people there can answer my question. I have sold the car I purchased from them. I need to find out what they need from me to cancel my extended warranty before I let the car go. No one seems to know. More

Service appointment Thank you Adrian Johnson for correcting my contact information in your system after several failed attempts from others, also helping me understand th Thank you Adrian Johnson for correcting my contact information in your system after several failed attempts from others, also helping me understand that the previous service advisor gave me incorrect information regarding what services were needed regarding my vehicle. So insteaded of what was under warranty its something completely different that cost $375.96. But Adrian Johnson is cleaning others errors so I don't blame him but thank you. Bryana Nicholson More

Ed VOYLES dealer KIA almost got me Killed after working on m I purchased a brand-new 2017 KIA Sportage EX from ED VOYLES KIA in Smyrna, Georgia. I have only had them do all maintenance on my car. Last week, I I purchased a brand-new 2017 KIA Sportage EX from ED VOYLES KIA in Smyrna, Georgia. I have only had them do all maintenance on my car. Last week, I took it in because of a recall and to update the KSDS. Well a few days after this while driving home from work at night without ANY warnings, my CAR SHUT DOWN While I was driving. I was absolutely terrified as cars where coming. There was an accident as a result! Chris Ford, the service director at ED VOYLES KIA was a jerk and liar the next morning when I told him what had happened. He tried to get me to tow it to another KIA dealership. I refused because they have been the ONLY ones to service my 2017 brand new vehicle. I asked to speak to a general manager and he said he was the general manager. This is a lie, Mike Boyd is the general manager and unfortunately he dodged my calls all day! Chris Ford lied again and said I had to pay 200 dollars deposit for a loaner car. My vehicle is brand new and has full warranty because KIA Motors of America which is corporate said so after they gave me a case number for this horrible incident. I will write an update after I see if they fix my brand new vehicle. Please be careful people and make sure they double check after updating recalls. I could have been KILLED by my car shutting off with NO warnings. God saved me and the folks who were in a wreck as a result of this. More

Amazing Experience! Absolutely Stellar Experience! Josef was shockingly familiar with the issue of my engine. He placed me at ease immediately and this was after I had sp Absolutely Stellar Experience! Josef was shockingly familiar with the issue of my engine. He placed me at ease immediately and this was after I had spoken to the commissioner of Kia and learned of this problem and prepped well. Josef just sold my next purchase! More

Excellent Service Standards I went recently to get another diagnostic check. Mr. Terry was great, thank you for accepting me without an appointment. I'm also very thankful for th I went recently to get another diagnostic check. Mr. Terry was great, thank you for accepting me without an appointment. I'm also very thankful for the ride to work as well. I forgot the gentleman's name who drove the shuttle, he was great as well. They've gone above and beyond. I didn't receive the email survey to recognize those 2 men. Thank you so much. Be blessed More

Fast service with a smile Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done unde Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done under 1 hour. When my car was done, they escorted me to the car and open my door and wish me a good day. My car was clean (vacuum and wash) my car is usually clean but I live close to the wood so daily I’m picking up little debris and it travels inside of my car. But you get what I’m trying to say, lol... More

Excellent!! I have ALWAYS had an excellent, timely, and professional experience at this location....Nothing but the best very, warm Keep up the good work team! I have ALWAYS had an excellent, timely, and professional experience at this location....Nothing but the best very, warm Keep up the good work team!!! More

Fast, reliable service! I love getting my KIA Sorento serviced. The shop has desks to work and that is exactly what I did and didn't skip a beat. I also like that they washed I love getting my KIA Sorento serviced. The shop has desks to work and that is exactly what I did and didn't skip a beat. I also like that they washed my car. 😀 More