Ed Voyles Kia - Service Center
Smyrna, GA
220 Reviews of Ed Voyles Kia - Service Center
Quick and hospitable service! My new KIA needed a bit of extra TLC--the service was complimentary and friendly. This is the fourth car my family has bought from Ed Voyles KIA and My new KIA needed a bit of extra TLC--the service was complimentary and friendly. This is the fourth car my family has bought from Ed Voyles KIA and we will continue to be patrons! More
Overall Services Was Good The service was quick and easy. I needed a new battery. Only reason not giving 5 starts is the service person did not give me the full grand total of The service was quick and easy. I needed a new battery. Only reason not giving 5 starts is the service person did not give me the full grand total of what the batter cost. He left of the additional fees which were at last an additional $50 extra then what I thought the grand total was. Other issue and I said this before in a review is that I get so many emails, calls and text messages asking me to provide a review. If you don't respond to any of them they just keep coming. KIA needs to find a way to streamline the survey system so customers are not bombarded with requests for reviews. This is the second one I am filling out only because if I don't I am going to keep getting emails and a call. More
Fantastic service for oil change/multi-point inspection Ed Voyles Kia does a great job. I got an oil change and multi-point inspection and got my car back within 2 hours. Personable service with suggestions Ed Voyles Kia does a great job. I got an oil change and multi-point inspection and got my car back within 2 hours. Personable service with suggestions and not pushy sales. Will come here for all my needs. More
The Hreatest Every time I come to the Kia Service department, I'm greeted with someone who acts as if I'm the only person getting their car serviced. They constant Every time I come to the Kia Service department, I'm greeted with someone who acts as if I'm the only person getting their car serviced. They constantly keep me informed of the progress. I get a chance to talk to others and meet new friends. More
Best Kia dealership in the Atlanta metro area I have been to Kia dealerships all over the metro area. I decided to try Ed Voyles Kia in Smyrna, and, I will be coming here from now on. I needed a l I have been to Kia dealerships all over the metro area. I decided to try Ed Voyles Kia in Smyrna, and, I will be coming here from now on. I needed a long list of repairs for my car (she has over 100,000 miles and is running strong!), and, since I moved close to this dealership, I thought I would give it a try. I am glad I did! They did a tune up, replaced the timing belt, a zillion other repairs within a few others. The staff was phenomenally helpful, courteous, and knowledgeable. My service technician, Lisa King, is absolutely a godsend. If you have a Kia, I strongly urge you to consider this dealership for your car's needs. You won't regret it! When I upgrade and buy another Kia, I most definitely will be coming here. Thanks, Ed Voyles Kia! More
45K service experience was a pleasure From my call to make a service appointment to picking up my Sorento after its 45K service, my experience was a pleasure. Still very happy with my 201 From my call to make a service appointment to picking up my Sorento after its 45K service, my experience was a pleasure. Still very happy with my 2014 KIA, as well as, the dealership from which I purchased it. More
Stopped in for service, had a great experience, bought a car While Tonya our service writer was taking care of everything. I bought a New 2019 KIA Soul from Ed Voyles KIA on Cobb Parkway. This is our third Kia While Tonya our service writer was taking care of everything. I bought a New 2019 KIA Soul from Ed Voyles KIA on Cobb Parkway. This is our third Kia Soul and please see my friend Roxane Roxanne Fucci?? for an amazing deal and build a real relationship. Tell Roxanne, Robert & David hello from Matthew & Alan??! More
Great staff Was having issue with a sensor . the team worked tirelessly to figure out the problem and get it resolved. I was issued a loaner and kept up to speed Was having issue with a sensor . the team worked tirelessly to figure out the problem and get it resolved. I was issued a loaner and kept up to speed on all repairs More
Excellen Very kind Very polite Very nice Great job He took care of me very kindly The service was very fast . He completele has done what ever I asked fo Very kind Very polite Very nice Great job He took care of me very kindly The service was very fast . He completele has done what ever I asked for More
Good service Svc was done in a timely manner, and the svc rep keep me informed of progress. Also gave realistic time frame for service to be completed. Offered shu Svc was done in a timely manner, and the svc rep keep me informed of progress. Also gave realistic time frame for service to be completed. Offered shuttle svc if I wanted and plenty of free snacks and water, while I waited. More