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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.8
61 Reviews

61 Reviews of Edd Rogers Valley Ford - Service Center

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March 04, 2025

quick service and very professional staff , I made a comment that i would like to have all data on a fix that was a warranty item, they documented and showed me pictures of the problem before it was fi More

by terdog10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for taking time out of your day to leave a kind review!

February 25, 2025

Appreciate the service and the courtesy car. Trust the repairs. Skip the 15 word minimum. More

by laurawilliamslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Edd Rogers Valley Ford responded

Laura, thank you for your kind review !

February 18, 2025

I had an issue with my battery and Sam got me right in and took care of the problem. More

by KABENNET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for sharing your experience with us, we look forward to all future services with you :)

February 17, 2025

The people there are very friendly and courteous. They had us in and out in a very reasonable amount of time. I will use them again. More

by Georgelesliebush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to all your servicing and purchasing needs :)

February 12, 2025

The staff was very helpful and easy to work with. They addressed the problem and told me to come back if it did not get better. More

by lhaustin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to future services :)

February 09, 2025

Great service and fast time no waiting. Continue going back to have service done. Thanks More

by Cole2sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Edd Rogers Valley Ford responded

Thank you for leaving a kind review, we look forward to always servicing your vehicles!

February 07, 2025

Best experience I’ve ever had at a dealership they replaced a wheel bearing in put four new tires on my vehicle now it runs just like it did when it was new and they gave me a loaner for five days. It More

by joehunter5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Edd Rogers Valley Ford responded

Hi Joe, thank you so much for this awesome review! We look forward to many years with you and your family !

February 06, 2025

With the exception of the hitch that was ran into processing my FordPass Credit Card payment and applying rewards toward that payment, everything went fine. I will be a return customer for service. More

by Midnight_Rider_1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Edd Rogers Valley Ford responded

Thank you for your patience and understanding with technology :) We appreciate you taking the time to leave a positive review and look forward to future service visits!

January 28, 2025

Professional and friendly atmosphere. Took care of all my concerns and even informed me of services i was due for that I was unaware of. We got it all done in one visit! More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Edd Rogers Valley Ford responded

Thank you for your review! You rock!

January 26, 2025

They always step up to help me when I need it. It's a great dealership More

by LYNNE5270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Edd Rogers Valley Ford responded

Thank you for a wonderful review :) With out you, there is no us!

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