El Dorado Chevrolet - Service Center
McKinney, TX
2,188 Reviews of El Dorado Chevrolet - Service Center
We live 4 hrs from your dealership. On the way home and truck started having major engine issues. We were close to you, so I called and talked to Jose. Explained we were from out of On the way home and truck started having major engine issues. We were close to you, so I called and talked to Jose. Explained we were from out of town and headed home. Jose worked an absolute miracle for us. Diagnosed the multiple issues with the engine, got us in and out within a matter of hours. Put two techs on the repairs. What would normally have taken days to schedule and fix he did in around 4 hrs and we were back on the road. And we got a great price on the work. Xmas came early and his name was Jose!! Thank you so much for the fantastic service!!! More
I had an incredible experience purchasing my newer model Chevy Tahoe. From start to finish, the entire process was smooth and stress-free. The highlight of my visit was working with Carlos Lopez. He went ab Chevy Tahoe. From start to finish, the entire process was smooth and stress-free. The highlight of my visit was working with Carlos Lopez. He went above and beyond to answer my questions, explain all the features, and make sure I felt comfortable with every step of the purchase. Carlos didn’t treat me like just another customer—he made me feel like family. His professionalism, patience, and genuine care made this the best car-buying experience I’ve ever had. I highly recommend Chevy and especially Carlos Lopez if you’re looking for someone you can trust. More
Our service advisor Lucas makes all the difference. We had a great experience purchasing my wife’s Tahoe and I drive a 2500hd. From purchase to parts to service we’ve found a home at Eldorado Chevrolet We had a great experience purchasing my wife’s Tahoe and I drive a 2500hd. From purchase to parts to service we’ve found a home at Eldorado Chevrolet More
Excellent customer service! They got me in and out in just a few short days They got me in and out in just a few short days More
The service department charged me, two diagnostic fees for 1 issue. I asked for an explanation and they said it was two issues. I paid close to 400 bucks and my truck still runs like crap. They downloaded for 1 issue. I asked for an explanation and they said it was two issues. I paid close to 400 bucks and my truck still runs like crap. They downloaded software and said I needed 4000 dollars of motor mount repair. The complaint was stumbling at idle and consuming fuel. The fuel consumption is the same after the software download ? It’s hard to believe motor mounts would fix the stumbling issue because, the stumbling isn’t constant. If a broken motor mounts were the issue, wouldn’t it stumble all the time. More
They provide excellent customer service and are very knowledgeable. I really appreciate how they take their time to explain everything clearly knowledgeable. I really appreciate how they take their time to explain everything clearly More