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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
2,188 Reviews

2,188 Reviews of El Dorado Chevrolet - Service Center

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September 06, 2025

We live 4 hrs from your dealership. On the way home and truck started having major engine issues. We were close to you, so I called and talked to Jose. Explained we were from out of More

by STANHAT5655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Jose.
September 06, 2025

I had an incredible experience purchasing my newer model Chevy Tahoe. From start to finish, the entire process was smooth and stress-free. The highlight of my visit was working with Carlos Lopez. He went ab More

by DANIEL@STEIN61.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Our service advisor Lucas makes all the difference. We had a great experience purchasing my wife’s Tahoe and I drive a 2500hd. From purchase to parts to service we’ve found a home at Eldorado Chevrolet More

by gburks9113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
September 06, 2025

Excellent customer service! They got me in and out in just a few short days More

by John Phillips
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
September 05, 2025

Throrough and informative as to conditions and recommended repairs. Also to address recalled items upon service repair authorizations More

by Ryan.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McDonald
September 04, 2025

The service department charged me, two diagnostic fees for 1 issue. I asked for an explanation and they said it was two issues. I paid close to 400 bucks and my truck still runs like crap. They downloaded More

by Same
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aston Lucas
September 04, 2025

My service advisor Lucas Aston did a great job keeping me informed and advising me on the work. More

by TOM.STROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Aston
September 03, 2025

This is my 1st visit to this location: the service was PERFECTION! They were extremely police, professional and fast. More

by GayleJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addy
August 30, 2025

They provide excellent customer service and are very knowledgeable. I really appreciate how they take their time to explain everything clearly More

by JAZZYT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

El Dorado Chevrolet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 29, 2025

I experienced a professional, respectful and efficient service for my truck! I was able to get work done while waiting. More

by KIRK.HODGSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure now- name not listed
Sep 01, 2025 -

El Dorado Chevrolet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!