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Elite Nissan

Bergenfield, NJ

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488 Reviews

318 S Washington Ave

Bergenfield, NJ

07621

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488 Reviews of Elite Nissan

November 15, 2011

Nissan of Bergenfield has been easy to do business with since I purchased my car from them about 11 months ago. They continued to perform in their service department with an easy to use appointment schedu More

by paulsafety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Alcalde
October 05, 2011

Service is excellent at Bergenfield Nissan. They are accomodating and give you options. Overall experience is very good. Superior quality! Whenever I have had an issue or question or had to have a pa More

by alicewalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom; (Ted Silgalis in the past)
Oct 05, 2011 -

Elite Nissan responded

alicewalsh, Thank you so much for taking the time to write such kind words about our service! We are glad you had such a great experience. We look forward to assisting you with all future vehicle needs. Nissan of Bergenfield

August 15, 2011

I am very happy with my new Nissan Altima sedan. My experience at Nissan of Bergenfield was positive and informative from the moment I walked in to the dealership. Sales representatives Matt Jelling an More

by aka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jelling and Andres Ayrado, Matt Jelling
Aug 19, 2011 -

Elite Nissan responded

aka, Thank you so much for taking the time to tell us about your wonderful experience with our dealership and with Matt and Andres. We value their customer service skills very much and glad you got the opportunity to see them! Please let us know if there is anything else we can do to make your experiences better and we look forward to serving you in the future. Nissan of Bergenfield

Aug 19, 2011 -

aka responded

Thanks again for a great experience, knowledgeable and friendly sales team and of course a great product!

July 29, 2011

I just bought a 2012 Altima and I've been calling around to get labor estimate on installation for the Ipod interface. I came across Nissan Bergenfield and I spoke to a lovely girl name Tammy. She was very More

by youmyboyblue31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy and Two Other Guys
Aug 01, 2011 -

Elite Nissan responded

My name is Heather and I am the Customer Relations Manager for the service department at Nissan of Bergenfield. I would like to apologize for any inconveniences our service department has caused to you. I would like to see how I can help out and regain your business here at Nissan of Bergenfield. please call me directly to discuss. Thank you, Heather Curcio 201-385-2002

Aug 12, 2011 -

Elite Nissan responded

Despite our multiple efforts to reach out to this customer we were unable to get in contact with them. We are disappointed that we were not able to come to an agreeable solution to the situation. We will utilize this feedback to grow and learn. Nissan of Bergenfield

July 28, 2011

Mario Guzman and manager Cesar is extremely knowledgeable answering all of my questions and he worked hard to get me a good deal. Mario made buying a car a great experience.I highly recommend MarioThese two More

by Mike342342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Guzman, manager Cesar, Mario Guzman
Aug 09, 2011 -

Elite Nissan responded

Dear Mike, Thank you so much for your review and kind words about our staff. At Nissan of Bergenfield, 100% customer satisfaction is a huge priority and reviews like yours help to ensure that we’re doing our job. Please let us know if there’s anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Thanks again, The Nissan of Bergenfield Sales Team

July 16, 2011

I used to take the car to the Hackensack dealership and was very unhappy with the wait time and staff. Someone had recommended the Bergenfield dealership and I made an appointment for servicing. I've staye More

by taat27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted
July 16, 2011

the reason why i recommend this dealer is because of their proffesionalism with the costumer and also they understand what the customer wants from the color of the car to anything you are looking for th More

by guarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario guzman, lemuel brown and manager cesar, Lemuel Brown, Mario Guzman
June 21, 2011

I bought a used car from them a month ago, they lied to.me about getting my car registered in another state in order to get a sale from me, they cant get my car registerd , my temp plates are expired, i More

by kingkai23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Jun 27, 2011 -

Elite Nissan responded

As discussed throughout your purchase, we'd really like to find a way to turn your experience around, but unfortunately this is out of our hands. You have to either get a New York Driver's License or your girlfriend has to get a New Jersey Driver's License. Please feel free to call if you'd like to discuss further. Best Regards, Dave Perrotti General Sales Manager

Jun 28, 2011 -

kingkai23 responded

Heres a solution , u.can refund my money and ill return the car, my bank is on my ass about the title

June 20, 2011

I went to the dealership knowing exactly what car I wanted. Scott took me on a test drive, and figured out the details real quick. Because the car wasn't on the lot, he had it ordered for me, and I h More

by mdiamond77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 24, 2011 -

Elite Nissan responded

Dear Customer, Thank you so much for your review and kind words about our staff.  At Nissan of Bergenfield, 100% customer satisfaction is a huge priority and reviews like yours help to ensure that we’re doing our job.  Please let us know if there’s anything additional we can do for you.  We appreciate your business and look forward to meeting your automotive needs for many years to come.    Thanks again, The Nissan of Bergenfield Sales Team

May 17, 2011

I was looking for a car for my sister for about 2 weeks. After looking around some Nissan dealerships and not being happy with the way we were treated(completely ignored when walking into showrooms) and pri More

by ahye25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Wilson and Milton (Manager), Bert Wilson
Jun 24, 2011 -

Elite Nissan responded

Dear Customer, Thank you so much for your review and kind words about our staff.  At Nissan of Bergenfield, 100% customer satisfaction is a huge priority and reviews like yours help to ensure that we’re doing our job.  Please let us know if there’s anything additional we can do for you.  We appreciate your business and look forward to meeting your automotive needs for many years to come.   Thanks again, The Nissan of Bergenfield Sales Team

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