Elk Grove Honda

I went car shopping over the long Thanksgiving weekend to 5 dealers around the Sacramento area. By far, the nicest salesperson was Mike C. at Elk Grove Honda. He wasn't pushy. He answered all our questions, 5 dealers around the Sacramento area. By far, the nicest salesperson was Mike C. at Elk Grove Honda. He wasn't pushy. He answered all our questions, and when we came back a few days later for a test drive, he was ready with keys in hand at the appointed time. The car we eventually bought was for the exact price we found in the paper. No extra gimmicks were added. We also thought we got a fair price on our trade-in (they use the "black book" to determine prices). Barbara in the front office was helpful. We didn't have to wait around a long time for financing offers. Overall, this was a great car buying experience! More

I brought my Accord in for an oil change. 7 days later I noticed drips on the floor of my garage. The drips were clear and when I smelled them, they smelled like oil. The car dripped 7 spots in one day, s noticed drips on the floor of my garage. The drips were clear and when I smelled them, they smelled like oil. The car dripped 7 spots in one day, so I brought it back to the dealership thinking the filter had not been screwed on tightly. The mechanics said it was a transmission fluid leak and I needed to make an appointment to bring it back for a diagnosis. My 16 year old son brought the car back. At that time he was told it was an oil leak and the rear main seal needed to be replaced to the tune of $888. I took my car to my mechanic who looked at the rear main seal and found it to be fine. The drips were not happening fast enough for him to determine where the problem was. I took the car home and drove it for another few days after which I checked again and there were no drips. My mechanic deduced it was most likely overfilling the oil when the oil was changed. I am disgusted at the service I and my son received. First, the mechanics cannot tell the difference between oil and transmission fluid. I feel I was bilked out of $55 to have a transmission fluid leak analyzed when it was actually an oil leak. I feel like someone thought it would be easy to take advantage of a woman and a young teenager. I also shelled out another $90 to have my mechanic look at it and in the end to find out it was a simple problem of overfilling the oil when it was changed. I am now out $145 due to the incompetence of the mechanics or someone thinking I was an easy mark. More