Elk Grove Hyundai

The facility is new and bright and clean. I came in for a service. The equipment as you come into the service bay checks your tire pressure, your need for an alignment, and each of your tire I came in for a service. The equipment as you come into the service bay checks your tire pressure, your need for an alignment, and each of your tires tread! Before I ever got out of the car! My service advisor and he was terrific! He was very knowledgeable, friendly, and helpful. I will request him in future when I need more service on my car. The waiting area has a special area for someone who has children with them that is very nice. They have good coffee and water and pop corn. The chairs are fabric and very nice and comfortable. There are tables, and vertical stands of electrical outlets near the chairs. There are also very nice and clean restrooms! And free wifi! Use your VPN! I highly recommend Hyundai Elk Grove! More

I took my car in for service and immediately was met by Paul service agent. Paul was very professional and answered all of questions and concerns. I was impressed with the service and the facilities and I Paul service agent. Paul was very professional and answered all of questions and concerns. I was impressed with the service and the facilities and I feel I can trust that my car will be taken care of. More

The dealership is Very organized, efficient & provides great service. The staff was very professional & explained everything well. great service. The staff was very professional & explained everything well. More

I brought my 2013 Hyundai Veloster in because of a recall notice I received, Kellie, as well as everyone else were amazing! It wasn’t my first time there, and it definitely won’t be my last! I’m praying that notice I received, Kellie, as well as everyone else were amazing! It wasn’t my first time there, and it definitely won’t be my last! I’m praying that I will be buying my next Hyundai, the Santa Cruz, at this location in the near future! More

Very professional in communication throughout my car servicing thanks and thanks Hyundai for taking care of my vehicle servicing thanks and thanks Hyundai for taking care of my vehicle More

I’ve never felt so pressured to make a purchase before. I asked to keep the financing paperwork and quotes overnight so I could review them carefully, but was told that wasn’t allowed. I didn’t feel comfor I asked to keep the financing paperwork and quotes overnight so I could review them carefully, but was told that wasn’t allowed. I didn’t feel comfortable charging such a large amount to my card and preferred to get a cashier’s check instead. Since the banks were already closed, I simply wanted to take the quotes home to review overnight. I was told the financing offer was only valid for that day—even though it was for the full asking price with no special discounts or deals. Because of this, we decided to walk away. Unfortunately, the employee abruptly snatched the paperwork from us and responded with a noticeably rude attitude. After this experience, I’d much rather handle future purchases online and go through a different dealership. More

Andrew was great and polite! He provided me with a good customer service experience and explained the whole nine yards. Overall, I am pleased by the his service and professionali He provided me with a good customer service experience and explained the whole nine yards. Overall, I am pleased by the his service and professionalism. More

Bryan the salesperson was easy to work with. Overall the experience was good. Dealership should be more transparent about add-ons including F&I products. APR was lowered by 1% - conditional on a Overall the experience was good. Dealership should be more transparent about add-ons including F&I products. APR was lowered by 1% - conditional on accepting F&I add-ons. More

Masi was helpful and explaining the car specifics to me. I was able to test drive two of my choice cars and compare them. It was a good experience, customer friendly, and good customer service. Fernando, th I was able to test drive two of my choice cars and compare them. It was a good experience, customer friendly, and good customer service. Fernando, the finance manager, was helpful and going through the paperwork I need to understand and sign. They are all very patient and understanding with me, making my car purchase a smooth experience. Thank you Hyundai Elk Grove. More

Alejandra did a great job, on selling us a new car. She went thru all the steps on programming the electronics. She even cleaned the car inside out for us. Will recommend her to our friends when search She went thru all the steps on programming the electronics. She even cleaned the car inside out for us. Will recommend her to our friends when searching for a new vehicle. More