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Elmhurst Chrysler Dodge Jeep Ram
Elmhurst, IL
438 Reviews
At Elmhurst Chrysler Dodge Jeep Ram, you're family from the moment you walk in. Whether you search our new and used inventory online or you prefer to do your shopping in store, you'll encounter quality service at every turn.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 438 reviews
March 19, 2026
We had a horrible experience with the sales team member, Miguel. He was very disrespectful, combative and defensive throughout the experience. My niece was interested in buying her first car and he consta Miguel. He was very disrespectful, combative and defensive throughout the experience. My niece was interested in buying her first car and he constantly belittled and berated her. While I was along to help her through the process, I had to stop him from raising his voice and being inappropriately rude to her several times. She asked why the online price had increased in the last week, specifically after she scheduled the test drive (she had screen shots to demonstrate the change) and he told her it was a glitch and told her that she didn't understand how this worked. We finally got up and left while he made a scene and continued to yell at us. Completely unacceptable. I have tried to call and talk to a manager and have not heard back. We will NOT be buying from this dealership and I hope this helps others stay away from this location so they can avoid a similar experience. More
by lrprenee
Employees Worked With
Miguel
March 03, 2026
They had good service and salesperson Matthew Pettis helped out alit to get the vehicle I needed. helped out alit to get the vehicle I needed. More
by Joe
Employees Worked With
February 27, 2026
Helped a ton with the process was efficient and a good guy couldn’t have asked for better. guy couldn’t have asked for better. More
by zanthony
Employees Worked With
February 24, 2026
We shopped for several weeks for a specific vehicle. Among our choices was a vehicle offered at Elmhurst Chrysler Dodge Jeep Ram. It was agreed that we could take the vehicle to our mechanic for inspecti Among our choices was a vehicle offered at Elmhurst Chrysler Dodge Jeep Ram. It was agreed that we could take the vehicle to our mechanic for inspection. The vehicle was advertised for a fair market value according to Kelley Blue Book and our own research. Our mechanic identified nearly $3000 in repair that was necessary if we were to go ahead with our purchase. Of course we did not move forward with this option.Buyer be ware! We were disappointed that this vehicle was offered at market value given they must have known the repairs that were needed; and further that none of the repairs were disclosed, again, buyer beware! It is important to us that we point out our experience with this dealership so that others may not have the opportunity to have their choice of vehicle independently inspected. Thankfully we did. As for choosing this dealership? Buyer beware. More
by rld
Employees Worked With
Chuck
October 08, 2025
Took two trips to resolve the problem but overall was a great experience. Unfortunately, I had to deal with Jeep directly to get a rental which took several days. great experience. Unfortunately, I had to deal with Jeep directly to get a rental which took several days. More
by dkid29
Employees Worked With
Angelo Latrofa
