Empire Cadillac of Long Island City

eff and Louis the used car manager was delightful they help us understand how to finance and gave us the deal they are the best help us understand how to finance and gave us the deal they are the best More

Kathy she’s a very nice and kind person and she has been meny years I do know her she’s the best. meny years I do know her she’s the best. More

I’m Haitian and I met a Jeff who is fluent in our native language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us fo language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us forever happy customers More

She is very professional saler， I would like to recommend her to my friend. thank you！！ her to my friend. thank you！！ More

Ever since City Cadillac was purchased by Empire things have gone down hill. New Service director who doesn't return calls or answer emails, every month there are new service advisers as they all quite. As have gone down hill. New Service director who doesn't return calls or answer emails, every month there are new service advisers as they all quite. As of 1-19-2026 I have been waiting for a loaner for a list of warranty issues, they simply do not care! Do an online sales inquiry for either a vehicle or extended warranty and you will have numerous sales people call you several times a day for weeks! Try to get warranty service and crickets! More

Excellent car dealer! Everybody was friendly and welcoming. Francis is a gem—he guided me throughout the entire process. Anthony properly explained everything and made sur Everybody was friendly and welcoming. Francis is a gem—he guided me throughout the entire process. Anthony properly explained everything and made sure I understood all the details. Highly recommended! ⭐⭐⭐⭐⭐ More

Excellent service good explanation for all my questions work done on time nice and experience personal work done on time nice and experience personal More

Jeff Cayot and the team were wonderful! Great dealership smooth process! And this coming from a person who refuses to deal with dealerships! Great dealership smooth process! And this coming from a person who refuses to deal with dealerships! More

This service center is highly recommended; the prices are reasonable, and it can save you repair time. They also provide coffee and other beverages for you to choose from while you wait. reasonable, and it can save you repair time. They also provide coffee and other beverages for you to choose from while you wait. More

Donna Arifi called and arranged for a service as soon as the parts were delivered. Thank you so very much for your service the parts were delivered. Thank you so very much for your service More