Empire Chevrolet of Hicksville

Danny called me to scheduling appointment after I responded to a Carvana ad. He met me at the dealership, let me drive the car and explain to all the options to me overall, it was a good experience. responded to a Carvana ad. He met me at the dealership, let me drive the car and explain to all the options to me overall, it was a good experience. More

Mr. Abdul Waheed took his time with us explaining everything. You are very happy with his service. everything. You are very happy with his service. More

I have a great experience shopping at this dealership. I had a lots of help and the process of buying a car was easy and efficient. I had a lots of help and the process of buying a car was easy and efficient. More

Sari Altawabin the person that worked with answered all of my questions and more no tricky thinks,he was straight forward,he make the process very eazy I am very happy with him Thank you Sari you have of my questions and more no tricky thinks,he was straight forward,he make the process very eazy I am very happy with him Thank you Sari you have my business More

Thomas Misiak was very courteous and professional. He handled the sale with a personal humerous touch. He handled the sale with a personal humerous touch. More

Greg (I don't know his last name) was beyond helpful. He listened to my concerns, asked a few questions and my car was ready (wi!th my concerns taken care of) in record time. I couldn't have been more p He listened to my concerns, asked a few questions and my car was ready (wi!th my concerns taken care of) in record time. I couldn't have been more pleased More

Professional sales team that assist you with your needs and made the car buying process easy. and made the car buying process easy. More

Greg at the service department was a complete professional and very knowledgeable . Answered all my questions and was more than helpful. A xxxxxxPro professional and very knowledgeable . Answered all my questions and was more than helpful. A xxxxxxPro More

Scheduling appointment for my service was quick and easy. Advisor Greg Beaumont worked with me to get a agreeable price for 4 tires and a alignment. Price was good as car was ready as promised. Advisor Greg Beaumont worked with me to get a agreeable price for 4 tires and a alignment. Price was good as car was ready as promised. More

I’ll first start by saying this review is in regards to the Service Department but I WOULD NOT BUY A CAR from here. We purchased a brand new 2025 Chevy Traverse and took ownership of it on 11/27/24. In les the Service Department but I WOULD NOT BUY A CAR from here. We purchased a brand new 2025 Chevy Traverse and took ownership of it on 11/27/24. In less than a year there is already a major transmission issue. It was brought in to the dealership on 10/21/25. We STILL don’t have the car back. Chris, the serviceman, basically had no communication throughout this process. On several occasions we called and did not receive a call back. I spoke to 2 other individuals in service: Greg and Ed. Greg was more helpful than Chris for sure. However, we’ve been told each week there’s a different issue and NO definitive timeline has been made for when the car will be repaired. Finally, today I spoke to Ed who promised and ensured me that the car would be fixed and returned by next week. To say that I don’t trust what was told to me is an understatement. This process has been atrocious and the communication throughout even worse. Once again, I strongly recommend you look elsewhere for a vehicle and save yourself the headache. One last thing, the loaner they gave us is an Equinox and we have 3 young children, 1 in a car seat and 1 in a booster seat, so there is barely enough room to accommodate our family. More