Englewood Ford - Service Center

Englewood Ford is always a pleasure to deal with. The manager and staff are attentive, friendly, informative and always take great care of your vehicle. The manager and staff are attentive, friendly, informative and always take great care of your vehicle. More

Easy to set up appointment. ..I had issue with my window..they took it right in and ordered the part..delivered my vehicle to my home! ..I had issue with my window..they took it right in and ordered the part..delivered my vehicle to my home! More

I arrived 1/2 hour early for my appointment. Phillip checked my car in and I was out of there in less than an hour! Phillip checked my car in and I was out of there in less than an hour! More

My vehicle had 4000 miles on it and it was the second time it needed repair for a faulty throttle body. I had to leave the truck because it was undrivable. I didn't get the truck back for six days. time it needed repair for a faulty throttle body. I had to leave the truck because it was undrivable. I didn't get the truck back for six days. More

Recall was handled quickly and efficiently on time they had indicated Service was great (15 words) had indicated Service was great (15 words) More

Great Service, extremely Professional and courteous. I always use ENGLEWOOD Ford for my trucks services I always use ENGLEWOOD Ford for my trucks services More

Great customer service, and the work was completed to my satisfaction! Amy applied my coupon and I was done in a timely fashion.. Which is MOST important to me since I book the 7:30am appointment.. 👍🏻 satisfaction! Amy applied my coupon and I was done in a timely fashion.. Which is MOST important to me since I book the 7:30am appointment.. 👍🏻 More

Needing some extensive work done to my vehicle, Heidi was wonderful in explaining everything to me and getting the work through and completed quicker than I thought would be able. wonderful in explaining everything to me and getting the work through and completed quicker than I thought would be able. More

Lack of organization - car was there for a week. No effort to organize repairs/service to complete work as quickly as possible. Diagnosis, insurance information, ordering appropriate parts took DA No effort to organize repairs/service to complete work as quickly as possible. Diagnosis, insurance information, ordering appropriate parts took DAYS. Service desk person would not return calls, seldom answered the phone, perhaps twice. Avoided answering questions, always said she was busy and couldn't be at desk all the time to answer a phone. She had Three other projects and was doing her best. Overwhelmed. Did not give the impression she had time for me, and was not pleasant. I had a loner so was not inconvenienced other than going back and forth to dealership and driving vehicles I was unfamiliar with - F 150 truck and a Ranger (they swapped them out after a few days. I will never forget this experience and will not use the maintenance department in the future. On the other hand the express lane service was excellent and well organized by Amy. More

Great service and work completed in a timely manner. Your rep Amy is great. Thanks Your rep Amy is great. Thanks More