433 Reviews of Englewood Ford - Service Center
Great experience with service dept. They were thorough and took care of multiple issues and communicated frequently during the process. Hedi is excellent to work with! They were thorough and took care of multiple issues and communicated frequently during the process. Hedi is excellent to work with! More
Our salesman, Hector, was great. Very friendly and wasn’t overbearing. We found him helpful. The sales manager, Joe, not so much. I know he was just trying to do his job and get the Very friendly and wasn’t overbearing. We found him helpful. The sales manager, Joe, not so much. I know he was just trying to do his job and get the dealership the best deal, but he came off quite rude. My biggest beef was at the end doing the closing paperwork. When we began the electronic part on the iPad, my wife and I each signed. The finance guy took the iPad and just started clicking on it and the next thing I knew he was taking papers folding them up and trying to stick them in an envelope to send us on our way. Never gave me a chance to see what he signed off on what my rates were payment nothing. Found this very malicious and underhanded. When I did take the papers and looked at it, I told him the term was incorrect as I only wanted a 48 month loan. He told me the sales manager, Joe, had submitted the application and it was too late as everything was signed. Not the way I do business. Probably will never be back. More
Rich was the best. This was a very complicated deal and he pulled it off. Couldn't have been better. Many thanks. Look RIch up if you want GREAT service. William & Eile This was a very complicated deal and he pulled it off. Couldn't have been better. Many thanks. Look RIch up if you want GREAT service. William & Eileen More