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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.4
1,278 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,278 reviews

September 20, 2026

Bait and switch tactics fire the General Manager immediately. Ford deserves better representation than this guy. More

by Rayquesada92
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 19, 2026

Always friendly and helpful and very informative Kept me updated on the progress of repairs More

by terrilynnwarner
Recommend Dealer
Yes
Employees Worked With
Edgar
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Sep 19, 2026 -

Envision Ford of Duarte responded

Knowing you felt well-informed throughout your repair means a lot to our service team. We’re pleased our team could provide friendly, informative updates during your Ford Escape repair.

September 19, 2026

Great person, respectful, and helpful in all my questions. Great service person , very knowledgeable when it comes to service my explorer. More

by GRANDMAJULIE62
Recommend Dealer
Yes
Employees Worked With
Polo
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Sep 19, 2026 -

Envision Ford of Duarte responded

Your note about our team’s knowledge and helpfulness during your Explorer service underscores how we aim to support every customer. Hearing that you found our service respectful and informative means a lot to our service department.

September 18, 2026

This is the best Ford dealership I’ve ever had any dealings with. I live in West Covina, I literally have a Ford Dealership around my neighborhood. But I’ll drive to Duarte to go to this Dealer. Best More

by bunnyvalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 19, 2026 -

Envision Ford of Duarte responded

Your note about clear explanations and delivering on our promises during the service on your Ford Explorer reflects how our service department operates. Hearing that you drive all the way from West Covina means a great deal to our team.

September 18, 2026

Victor was absolutely amazing. He really took care of me. He stayed extra and broke down all the features of my new Ford bronco and he noticed my phone was low on charge and gonna More

by ANDREWZADOURIAN818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor G
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Sep 18, 2026 -

Envision Ford of Duarte responded

We’re delighted your purchase experience felt personalized and attentive. Knowing you valued our demonstration of your new Ford Bronco’s features and the gift of a charger means a lot to our sales team.

September 18, 2026

I had to have my engine replaced and I think it was performed and completed August 28. To date I have yet to receive an invoice or receipt. Despite me contacting my service tech twice, and the service More

by VALERIE031
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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September 18, 2026

Any time I need service I request Polo! He is such a great person and employee. I always look forward to seeing him, even if I'm spending money haha. More

by wendyf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo (Service Desk)
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Sep 18, 2026 -

Envision Ford of Duarte responded

Building personal connections is at the heart of how our service department operates. Knowing that you request the same advisor each time and look forward to your visits means a lot to us. Thank you for trusting our team with your Ford Bronco Sport service.

September 17, 2026

Called in to inquire about a vehicle I was interested in & spoke to Davit, one of the managers. He was nice until I asked how much back they would go on the markup and his attitude changed. He dropped in a More

by Javier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 16, 2026

Very efficient and on point They informed me of the needs of the car in a timely matter More

by Graciela Velazquez
Recommend Dealer
Yes
Employees Worked With
Marco
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Sep 16, 2026 -

Envision Ford of Duarte responded

Knowing you found our service efficient and our communication timely means a lot to our service team. We’re here to keep your Ford Escape running smoothly whenever it needs attention.

September 15, 2026

Openly admits to misleading pricing to bait and switch customer on markups. Does not listen to the customer and will not sell you a car at a reasonable offer if he deems you outside of his local market. More

by Lesely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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