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Evans Volkswagen

Evans Volkswagen

7124 Poe Avenue
Dayton, Ohio 45414


(937) 890-6200

Evans Volkswagen
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.6
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 13 reviews

4.6

4.6 out of 5

14 lifetime reviews

Evans Volkswagen

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EvanMcGregor
4/6/2013 8:40:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Elswick
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Evans Volkswagen:

Less than one minute after beginning to browse the lot this morning, my mechanic and I were greeted warmly by Evans Motorworks sales consultant, Robert Elswick. He asked me what I was looking for and I said "VW Jetta TDI". He showed me a sharp 2010 model and then promptly went inside to retrieve his price list. Unfortunately I wasn't able to buy the diesel Jetta, but things did work out for me today.

I also had my eye on a very clean 2009 Subaru Legacy sedan. Without hesitation, Mr. Elswick offered a test drive and we were on our way. The test drive went smoothly. After returning back to the dealership we sat down and discussed finance options. I made sure that he knew that I would need to confer with my fiance before making the decision to purchase the Subaru. So we agreed to meet him at 2:30pm.

After a second test drive, this time with my fiance, we went inside to get down to brass tacks.

I was pretty specific about my financing requirements and he made sure to stay within those bounds. I was approved for the auto loan an we quickly moved forward negotiating the price. The actual purchase price was very close to Kelley Blue Book value, so I don't think i could have done better other than buying from a private seller.

After agreeing on price, Robert introduced me to the Business Manager who was quite a bit pushier with his sales techniques trying to get me to buy an extended warranty and GAP insurance, paint and tire protection. I declined the "extras" more than once, however he kept pushing for it. He eventually gave in to my stonewalling and we just finished the paperwork.

After finalizing paperwork, Robert met us at the business office and escorted us back to the show-room where we chatted for a while longer.

All-in-all, I feel my day was pretty successful. I bought a good car, met some nice folks and even made a friend in the process.. Great job, Robert! I will do business with you again.

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Christian101
1/3/2013 8:02:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brendin Ernst
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Evans Volkswagen:

BEST CAR BUYING EXPERIENCE EVER!! From the moment I walked in the door the staff at Evans Motorworks was nothing but exceptional. The sales staff was very knowledge, but more importantly they actually cared about what my needs were and found the perfect car for me. Even the sales personal that were not helping me were courteous, friendly and out going. I noticed that the owner Jim Evans would personally thank each customer for there business and that is something you don't see every where. My sales person was Brendin Ernst. He really helped me find the right car, options and a great price!! There finance department and Sales Manager Anthony made the were involved in helping me get the right loan. After I bought the car, they had to bring it in from another state. They had the car there had night and all the options were as I was told. I compared the pricing to other dealers in the area and Evans was lowest by a really large margin. If you are in the Dayton area or Ohio for that matter and looking for a car, go see these guys!!

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uncleleo
4/17/2012 4:56:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan Dever
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Evans Volkswagen:

I just recently purchased a late model used car from Evans and thought the sales experience was great. The advertised price was below the market for the car I purchased and they I got out the door for nearly the same price. Of course they tried to sell the clear coat and waranties and that was a little high pressure but that was the F&I guy and that's how he makes his money. Other than that paperwork guy I had a great experience but I paid cash and didn't have to finance anything so it might have been a little lower rating if I had to deal with the F&I guy any longer than I did.

Not following the comments the guy below made about being treated like he had no money. I walked in in my grass stained tennis shoes and ripped shorts (just got done mowing the grass) and they treated me very well. If anyone were going to get the blow off it would have been me.

Still waiting on the title though around 3 weeks later. That's kinda scary but I'm sure it will come. I have the cancelled check so it better.

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dayton2012
12/30/2011 4:51:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan DeVer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Evans Volkswagen:

Have to disagree with Troygirl11 entirely. The folks at the dealership were incredibly friendly, more than accomodating and Dan DeVer specifically was clear and straight forward about prices and options - an enthusiastically satisfied customer

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CC owner
12/8/2011 10:35:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Hilt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Evans Volkswagen:

We've purchased two VWs from Jim. He has gone out of his way to provide excellent service and attention to the specific needs we had with the vehicles. When its time to add to our fleet, our only call will be to Jim.

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OHFarmnearIN
12/1/2011 3:05:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kyle Whiltshire
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Evans Volkswagen:

We bought our new 2011, VW Jetta, Sedan, TDI-Diesal at Evan's VW. Kyle Whiltshire in Sales was great! He was very helpful, friendly and knowledgeable about the VW's we were originally considering and helped us narrow it down to the Jetta/Sedan.

The buying process was fine; as always, as a buyer we want the lowest price; so of course I would have liked a lower price, but it was the best price available; we shopped other VW dealers and came back to Kyle at Evan's VW because of how Kyle treated us the first time we walked into Evans VW when we began our VW hunt; Kyle's knowledge, helpfulness and friendliness impressed us {both of us are over 50 years old].

I noticed others comments about this dealership weren't so flattering. That was not our experience with our Sales contacts. Kyle Whiltshire was professional; along with his Sales Manager, Anthony Greco. We shop in very casual dress, old jeans and never felt uncomfortable. Both Kyle Whiltshire and Anthony Greco were helpful and friendly always. Ann Conrad in finance/warranty was nice and helpful as well. We purchased the Wrap Around Warranty and the exterior/interior protection because we keep our vehicles for a long time and have found it always paid off to get it on other brands- this is our first VW.

Even now when we return for Service, both Kyle and Anthony are helpful and friendly.

And the Service Department is super! Helpful, attentive, comfortable waiting area.

We recommend Kyle Whiltshire to buy from and our experience from Service there has made us doubly glad we bought and have service performed at Evans VW.

We love our Jetta-Diesal. Great mileage--- ave 44+ overall city/highway. Just put the 1st 10,000 miles on it! And the NAV system has been helpful as well. We hope this is helpful.

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Marsha Marquardt
11/29/2011 4:03:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Hemphill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Evans Volkswagen:

From the moment I walked in to Evans M, I felt welcome, esp by Chris Hemphill, my salesman. I think I bought my Beetle that day.

Each time I've been back, for change of oil, and to have a mirror fixed, I could not ask for more friendly service and such a pleasant place to sit and wait. The mechanics were friendly and I didn't have to wait very long.
Chris Hemphill even stopped by to say hi while I was waiting. No other dealership in the Dayton area has been so welcoming and nice to me. (I'm from a Ford family and the nice feeling is certainly missing from their showrooms, so I'm the lone VW lover in the family because of that, and also because VW's are the BEST)

You can be sure, when I am ready for a new VW, I'll come back to Evans.
Marsha Marquardt

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Red_Diavel
11/29/2011 8:38:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Hilt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Evans Volkswagen:

This is my second purchase from Evans. I have always found Jim to be knowledgeable about the products he sells and is always responsive to any of my requests.

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Camagill
11/26/2011 1:37:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Hemphill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Evans Volkswagen:

I've dealt with Chris for both of my VW Jettas and will continue to go back as long as the VW cars stay as great as they are! Chris has excellent customer service and will help in any way he can to get the price to pretty much what I want!

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Rhemphill
11/11/2011 5:24:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Hemphill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Evans Volkswagen:

Chris went out of his way to make sure we got the car we wanted. He searched several dealerships to get the right car. We feel we got a really good deal on this car. While we waited for our car to be detailed, Chris took the time to show us some luxury cars during our wait.

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