My one wish for this dealership is that Theo Dorian finds a wonderful job with a reputable dealer-- he tried to work with us in spite of Evans Motorworks.
In April 2017 we purchased a used BMW X3 from Evans Motorworks in Dayton, Ohio. We were told at the time, "all our vehicles are inspected by our service department"-- which we thought meant that the car met some type of mechanical standard. Immediately, the engine light came on (We assumed the service department hadn't reset the computer), then a headlight went out along with a light that washer fluid was empty. We filled the washer fluid - but the light didn't go out. Within two weeks and about 30 miles of driving the car, it started blowing enormous amounts of thick, white smoke out the exhaust. We had the vehicle serviced by a mechanic who replaced the CVC valve assembly and all hoses, which we purchased at Evans for over $200 (plus paying the mechanic $400 for troubleshooting and repairs).
We brought the vehicle in to Evans because of the engine light, and because the mechanic had pointed out that the battery compartment was full of water and the engine cover for the spark plugs was missing.
My husband asked to speak with the service department manager, Mo, who was very kind in speaking with my husband at length about all the issues. Mo told my husband that Evans would fix the car pro-bono because of all the problems we have had. Fast forward a month, the car is still sitting at Evans' with a water leak and a vacuum leak.
We went back and said that if they would give us our money on the BMW we would buy a different car from the dealership. Evans' deal was to give us 1200 less for the BMW and raise the price of the car we wanted to buy by nearly $2000 over the previous asking price.
We are reasonable people, and understand that they don't have to take the BMW back, but we thought since they pride themselves on being reputable, they would want to do the right thing--- buyers beware. The dealership still has the BMW, which isn't even worth the auction block or safe to drive. I hope the best for Theo, he is a wonderful young man, but save yourself from this unscrupulous dealership.