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Everett Ford - Service Center

Benton, AR

4.6
67 Reviews
Call Service Center (501) 403-5336

67 Reviews of Everett Ford - Service Center

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July 11, 2025

It took an hour and 45 minutes for a simple oil change. The service rep Juan is being used as a nickel and dime pusher for Everett. The experience was very displeasing. More

by CSCHULTZ3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Jul 11, 2025 -

Everett Ford responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

July 11, 2025

Friendly and courteous service. They have a clean waiting area stocked with refreshments. All elements of my oil change/multipoint inspection/tire rotation were completed efficien More

by rodneywbdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Todd II
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Jul 11, 2025 -

Everett Ford responded

Thank you! We're glad you had a great experience and that everything was done right. We appreciate your trust and look forward to seeing you next time!

July 10, 2025

All employees are kind and willing to help with anything you need. They are able to get your vehicle in a timely fashion! More

by CASEYTHAYER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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Jul 11, 2025 -

Everett Ford responded

Thank you for the wonderful feedback! We’re proud of our team’s dedication to kindness, helpfulness, and timely service. We truly appreciate your support!

July 09, 2025

Staff was very friendly and professional. The wait was a little longer than usual but other than that it was a good experience. More

by garydrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in the service department
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Jul 10, 2025 -

Everett Ford responded

Thank you so much for your kind feedback! We're glad to hear that our staff made a positive impression. We appreciate your patience with the wait time and are always working to improve efficiency. Looking forward to seeing you again soon!

July 08, 2025

They were fine but didn't find out what was wrong. Not their fault really. Its an intermittent problem. More

by NANCYCOLLYERMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jul 10, 2025 -

Everett Ford responded

Thank you for your kind words! We're so glad to hear that Josh made your experience smooth and hassle-free. His dedication to taking care of each customer, both on and off the phone, truly sets him apart. We appreciate your patience and are grateful for the opportunity to earn your business!

July 07, 2025

Everett always does an excellent job and gets me back on the road very quickly. More

by DISCOFLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
JV Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Everett Ford responded

Thank you for the kind words! We're glad to hear that our team consistently meets your expectations and gets you back on the road quickly. We truly appreciate your continued trust in Everett!

July 07, 2025

Great customer service clean facilities friendly staff also kept me informed on progress of my vehicle More

by gford06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
JV Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Everett Ford responded

Thank you for the great feedback! We're happy to hear you enjoyed our clean facilities, friendly staff, and clear communication throughout your visit. Providing excellent customer service is always our goal, and we’re glad we delivered. We appreciate your business!

July 06, 2025

I always use Everett for all my services because they are fast, friendly and professional. More

by weidtrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Everett Ford responded

Thank you for your continued trust in Everett Ford! We're delighted to hear that our fast, friendly, and professional service keeps you coming back. We look forward to taking care of all your vehicle needs for years to come!

Jul 10, 2025 -

Everett Ford responded

.

July 05, 2025

Great customer service, always takes time to find what I’m looking for, service shop always takes care of me More

by JHILLJCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burtton
Report | Print
Jul 07, 2025 -

Everett Ford responded

Thank you for your wonderful feedback! We're so glad to hear that our team consistently provides great customer service and takes the time to find exactly what you need. It’s also great to know our service shop is taking good care of you. We truly appreciate your loyalty and look forward to continuing to serve you!

July 05, 2025

They are always very friendly and take care of all my needs. They are honest about what I need done and what could wait a service or two before it had to be done. More

by DLBELCH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jul 07, 2025 -

Everett Ford responded

Thank you so much for your kind words! We're glad to hear that our team’s honesty and friendly service continue to stand out. It’s important to us that you feel informed and confident about your vehicle’s care. We truly appreciate your trust and look forward to continuing to take care of your needs!

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