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Everett Ford - Service Center

Benton, AR

4.6
72 Reviews

72 Reviews of Everett Ford - Service Center

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July 02, 2025

It should not take 2 1/2 hours for an oil change and tire rotation when coming in on a prescheduled appointment. More

by john.plautz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johntodd
Jul 02, 2025 -

Everett Ford responded

John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

June 29, 2025

Perfect everytime. Service was quick, on time, they were waiting for me when I got there. More

by JWRONG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 30, 2025 -

Everett Ford responded

Thank you for the great feedback! We’re glad to hear our team was prompt and ready for you every time. We appreciate your continued trust and look forward to serving you again!

June 29, 2025

Brought it in twice now and problem still not resolved. My service person also never called to follow up. Always promised to call me to provide updates but never did. More

by brucej44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Jun 30, 2025 -

Everett Ford responded

Bruce, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

June 28, 2025

Not professional. I waited 1 1/2 hours for a recall to not be fixed. Came to tell me after waiting that the pieces for the recall came in broken so they were unable to More

by WHITNEY.ADKINS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 30, 2025 -

Everett Ford responded

Whitney, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

June 28, 2025

The service was great and quick. The staff was friendly and very helpful. I recommend! More

by BAUXITEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Everett Ford responded

Thank you for your kind words! We’re happy to hear you had a great and quick service experience with our friendly team. We appreciate your recommendation!

June 28, 2025

EXCELLENT SERVICE. .ALL SERVICES WERE PREFORMED AS EXPECTED...REP HARRIS DID A GREAT JOB...SALES ASSOCIATE JOSH HANIG WAS COURTEOUS AND FRIENDLY WHILE A WAITED ON MY TRU More

by DEBPERRYBOLDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
Jun 30, 2025 -

Everett Ford responded

Thank you! We’re glad Brayden Harris and Josh Hanig provided excellent and friendly service. We appreciate your kind words and look forward to seeing you again!

June 28, 2025

Very satisfied with the time it took to get my car serviced. Derek was awesome and extremely knowledgeable and helpful. More

by madsmimi21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek- Service Department
Jun 30, 2025 -

Everett Ford responded

Thank you for your feedback! We’re glad to hear you were very satisfied with the quick service and that Derrick provided knowledgeable and helpful assistance. We appreciate you choosing us and look forward to serving you again!

June 28, 2025

Everett Ford Service Department is so amazing! Derrick helped me navigate the situation of getting repairs done quickly and accurately. The waiting area is also very nice and always has snacks, co More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 30, 2025 -

Everett Ford responded

Thank you for sharing your great experience with the Everett Ford Service Department! We’re thrilled to hear that Derrick took such good care of you and helped get your repairs done efficiently. It’s awesome that you enjoyed the waiting area and that the kids’ play area made your visit easier. We look forward to welcoming you back anytime!

June 27, 2025

They always do what they say they will do. I will continue to use them. More

by CPENICK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Everett Ford responded

Thank you for your trust and loyalty! We're proud to keep our word and truly appreciate your continued support. We look forward to serving you again!

June 27, 2025

Great service. I drive out of my way to come to Everett to get my trucked serviced. I live in North Little Rock More

by troycarrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
JV Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Malone
Jun 30, 2025 -

Everett Ford responded

Thank you so much for the kind words and for going out of your way to visit us from North Little Rock! We’re honored by your loyalty and glad to hear you’re happy with the service. We’ll always be here to take great care of your truck!

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