Menomonee Falls Buick GMC Volkswagen - Service Center

Took my car in for a timing code. They had my car for 6 weeks, told me it needed a timing cover to fix the problem, I okayed the cover for $1000. They then come back to me saying that cover didn’t fix it a weeks, told me it needed a timing cover to fix the problem, I okayed the cover for $1000. They then come back to me saying that cover didn’t fix it and it needed a new timing chain. I declined the service. They still made me pay $1550 for the service that that did that didn’t even fix the problem. Also the service writer and manager lied to my face multiple times. I do not recommend this deal ship to anyone unless you want to hand over money for no reason and have them high five each other behind your back after you pay. More

I had to bring my truck back 6 days later for the same problem. I was charged again and the cost was VERY expensive. They also forgot to do work they were supposed to do. Here it is another week later and problem. I was charged again and the cost was VERY expensive. They also forgot to do work they were supposed to do. Here it is another week later and I have another problem with a component that they said they fixed that isn’t working properly. I’m afraid to go back something else may come up being wrong. More

Welcoming service that was done quickly. Waiting area was very comfortable. Office staff were very nice and friendly. Word Word Word Word Word Word word very comfortable. Office staff were very nice and friendly. Word Word Word Word Word Word word More

Since buying my 2019 VW Golf, I have never had a bad experience. The employees and services are awesome! I will continue to do business with you and will recommend this dealership to others! experience. The employees and services are awesome! I will continue to do business with you and will recommend this dealership to others! More

My check engine light came on so I just dropped by on my way home from work and they managed to squeeze me in. Fixed my issue and had me out of there within an hour. Will definitely use then again for my VW way home from work and they managed to squeeze me in. Fixed my issue and had me out of there within an hour. Will definitely use then again for my VW Atlas! More

James answered my questions regarding my bumper to bumper warranty. I think I said all I needed to in ten words words words words words warranty. I think I said all I needed to in ten words words words words words More

4 wheel alignment took longer than expected but I gave 5 stars as the suspension components on an 8 year old vehicle can be problematic. I watched the technician and concluded he stayed on task. Dealership stars as the suspension components on an 8 year old vehicle can be problematic. I watched the technician and concluded he stayed on task. Dealership honored the quoted cost of repairs. More

I Purchased my vehicle at this dealer I have been bringing it here for service ever since. The staff is polite, and the waiting area clean and nice. bringing it here for service ever since. The staff is polite, and the waiting area clean and nice. More

Great service, friendly and knowledgeable. Service was done in a timely manner. Service done on my vehicle was explained. I was very satisfied with the service and the staff done in a timely manner. Service done on my vehicle was explained. I was very satisfied with the service and the staff More

Very knowledgeable team - excellent service! All work completed as requested. Both Anna and Mark are five stars. Appreciate the great service in keeping our VWs performing top notch. completed as requested. Both Anna and Mark are five stars. Appreciate the great service in keeping our VWs performing top notch. More